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based on 84702 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Product left carpet soft & clean smelling. Took out most of stains (carpet was old )
Professional, prompt, carpet dried quickly without residue feeling, prices reasonably
Appointments are quick and easy, products are great, technician was extremely thorough with my carpet cleaning. We will only be using ZeroRez!
I love my carpets after they are cleaned by ZeroRez!! I have been using your service for over 8 years and will never use anyone else.The technician, Devin was fabulous!!!
Prompt, the stains come out and the carpet literally looks new.
every thing
fast and efficient, very professional, work hard
Arrived right on time, got right to work. All equipment was mounted on their truck. Carpets looked excellent after cleaning and didn't feel any residue. Price quoted on line was exactly what I paid. Very professional!!
Remind technicians to put protectors on corners of furniture to protect from tubing drug through rooms. He did it after I got things to place strategically as protectors of furniture
the technician talked on the phone alot while he was doing the job. The carpet turned out
okay. Perhaps he had a family emergency
The technicians are always professional and my carpets feel like they’ve been washed with Downey!!! I love it! My husband and I have regularly scheduled visits with Zerorez now and look forward to seeing them come
Fast, efficient and a job well done.
I am 95 years old and in poor health. The one thing you could do for me is to provide men to move the furniture from the rooms to be cleaned. It is not always possible for me to get help in this problem and so I put off cleaning for a longer time than I would like to. Other than that, I find your service to be great and needs no improvement.
Professional, nicely cleaned carpet, good value
Everything was perfect from scheduling the appointment, to the professionalism of the service tech. I am a very satisfied customer!
Carpets are clean with no residue just like promised!
I believe in the product, and I think the people who provide the service are always very friendly, and informative. Thank You!
The employee who cleaned my carpet was very nice and professional. My carpets dried really fast and the inside of my home smelled so clean afterwards. I would recommend and use this service again.
Mitchell did a great job of explaining the services offered, helped me decide what I needed done
The people you hired are amazing! The product speaks for itself but the guys you send to the jobs are very personable, knowledgeable and polite. Sing your praises to anyone that will listen.
Fantastic results, affordable, easy to schedule, great technicians.
My carpet looked so renewed. I am very pleased with your work. Your employees were very professional.
Abe is a great technician, did a fantastic job and great communication.
THANK YOU ABE!
Name removed
Courteous technician, no mess and clean carpets.
The carpet cleaning was great, as usual. This is the first time I had tile/grout cleaned in the master bathroom. Whatever equipment they use does not get the grout along the enges (baseboards) or corners. I did not really see a difference in the grout at all, so will probably not use this again. But absolutely love the way the carpets came out!
Hoses laying on the ground between the truck and the house should be cleaned (wiped off) between jobs. This is the second time that we've had black marks left on the stairway carpet where the hoses rubbed and left black, dirty marks on the clean, wet carpet.
My carpet tech was top notch. You are lucky to have him.
Carpet looks, feels and smells fresh. I love how soft and fluffy it feels.
The care taken by Harold and D'Angelo to determine IF a rug could be cleaned based on the fiber and type of weave, was impressive. There was no, "We're here. We'll do it." Our satisfaction, and the care of the rug were all a high priority.
They came on time. They were thorough, polite, professional and cleaned our carpeting well. Took the time to check with us, and patiently answered questions. A fabulous job was done. Highly recommend Zerorez, and have used them for years! Thank you!
Day to schedule. Technicians are responsive to questions and are very polite.
The workers were very professional and explained the process very well.