Client Testimonials

safety, because there is no harsh or caustic chemicals

The service was great and the product seemed to get the carpet clean. We will have
to wait and see how long it stays that way, etc. to say how much we like it.

The way the carpet feels after you've cleaned it, soft, smooth, clean and no residue!

Matt Thompson, the technician did a superb job in every aspect. He called to give me his ETA, then called again just to say that traffic was a bit more, and he would be a few minutes late. He got right to the job, and did a great job. If I were running any type of customer service organization, I would definitely look to hire people like him. You have a good employee

The cleaners were great! It as a sort of difficult situation and they handled it beautifully. They also had really nice personalities.

The technician was very professional and the carpets do look better.

My furniture is a cream color fabric. They turned out beautiful and I love how fresh they smell. The Tech Brandon was very professional.

Very professional and did an outstanding job! We had the whole house done and it looks and smells great! We will definatly have Zerorez come out again to do our carpets.

Professional and friendly and so very clean!!

My carpet care specialist was Rob Sotanski and he did an excellent job on my carpet. My carpet had not been professionally cleaned since it was installed twenty three plus years ago, when Rob left, he had it looking like new. I found Rob to be very hard working, knowledgeable in the areas of carpet cleaning and care and about Zerorez in general. In addition he had a nice personality and very good people skills, he is a definite asset to Zerorez, I highly recommend him. Rob, a very special thank you.

I feel Zerorez is a little pricey, but I am a firm believer that you get what you pay for.

We like that you do not use chemicals in your cleaning solution.

The fact that there are no chemicals used. Also, moving everything except the very
large items, you feel like you got a very thorough job done. Aaron, the technician,
had a nice personality, was thorough with his explanation and did an excellent job.

The carpets are clean and the products work. I hope you do as good of a job on my area rugs that I sent back to your store. I'm am using this service for the first time. Thanks.

Freindly, and carpet looks and smells great!

First guy aparently did not do the job properly. The Second Guy sent out (Robert) was very informative, advised me of the proper steps that should have been take. He fixed the problem. At first was disappointed but now am happy. I will be requesting Robert for a duct cleaing soon

Rugs are much cleaner.

The technician you sent was polite, professional, knowledgeable, well dressed and respectful. He told us what to expect from the carpets and went straight to work. He called to let us know he was on his way and made sure we understood the charges and what services were being provided...I would highly recommend Zerorez (I already actually have).

Responsive and helpful customer service
Efficient technician

Nice and clean. The employees were very friendly and helpful

The carpets came clean without ant harsh or smelly chemicals.

Usually able to reach a human directly via phone - VERY IMPORTANT! Courteous, professional, attention to details, prompt, great follow-through. THANKS!

the carpets looked great. I would be interested in negotiating a better price for the whole building CAM areas and offering it to the residents if they sign up for a particular day.

Everything feels so clean. Love the sent. The staff was excellent!

They were here when they said they would be, carpet looks good - no odor - did take longer to dry than indicated.

Friendly honest staff. AND my carpets are clean.

The overall experience was very good. I have rental property surprisingly one of my places had many very bad stains which I did not believe would come out. Zerorez came out, cleaned the carpet, when they left all the stains appeared to be gone. The next day one stain came back lightly. I called, Zerorez they quickly scheduled an appointment to resolve the returning stain issue. This time 98% of the retuning stain came out and only us who knew where the stain was can see any signs of it.

Zerorez may cost a little more, than other I have used but they are worth it.

Friendly & personable (Jon) who did our home...worked with me on the price once he got here and had No Problem looking over the price quoted over the phone and REDUCING the overall cost...
Purchased Zerorez spot cleaner for future to replace Resolve cleaner, which only served as a dirt magnet where I had used it in the past.
Jon had No Problem with helping me with moving larger pieces of furniture...matter of fact, he put them back in place by himself.

Your guy had a cancellation and called to ask if he could come early. Yeah! The guy was nice, professional, careful and did a beautiful job on the carpet. The HUGE red wine stain is gone and the rug looks new again!

Zerorez is great and always asks tons of questions to make sure they know exactly what to use to make sure your carpets and furniture come out looking clean and smelling great!

After first cleaning the carpet looked much better but there were still some spots that needed to be treated and the high traffic area's still looked a bit dingy. After asking for and being granted a recleaning(no extra charge) of the affected areas the carpet looked even better and darn near new looking. Not bad for a light colored 10 year old carpet trod on by kids and pets. Much better job than previous carpet cleaning companies I have used. Highly recommend!