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Client Testimonials
Really easy and pleasant experience from setting up the appointment to the finished product.
The rug cleaning really worked! I have tried everything else out there but only Zerorez got rid of the unrelenting stink of cat urine.
The associate did a great job. He was alone but was efficient
and quick.
Scott Johnson was very knowledgeable on different stains and how to get them out on my own. He was very nice and polite and even though I bought additional carpet cleaner from him, I didn't feel like he was selling it just to sell it.
I figured the "empowered water" thing was a gimmick and thought I would put your service to the test. I had 9-year old light colored carpeting that had heavy traffic from people and pets, along with stains and spots from dog and cat "accidents". In fact, when I moved the furniture for the service, I saw just how bad the carpet was stained and soiled compared with the areas that were under the furniture for so long and almost decided that the carpet needed to be replaced. After your technicians were done, I was amazed that all of the spots, soiling and stains came out, along with the pet accident spots. The carpet looked new and even felt like new carpet to walk on. It seemed to rejuvenate the fibers of the carpet.
I know now that the empowered water is not a gimmick, will recommend the service to others and will definately use Zerorez again.
Excellent customer service. Always a real person on the other end of the line. No menus, no holding, questions answered promptly by knowledgable people. Service very good technician prompt , efficient and courteous. WONDERFUL results
I needed a quick turnaround on our companies carpet cleaning & I rec'd the quote the next day after I called & the carpets were cleaned on the following day. All of the Zerorez employees from Tim Gowen who did the measuring for the quote, to Sam Heuer who sent the quote over to me in a timely manner, to Dennis & his associate who did the cleaning, were very considerate & professional in every aspect of the cleaning process.
My carpets truly look to be clean, and they maintain their clean look after all of the traffic from family and pets.
I thought the service was quick and efficient. I liked how the carpet felt afterwards. Also, the individual who came to our house was friendly and did an excellent job.
The clean smell and the brightness of the carpet after the cleaning. The cleaning crew were professional and gave me the prices of the cleaning options before they started. They explained what treatments were available and had product available for any spot cleaning that may occur in the future. They were on time and did a very good job cleaning the carpet.
The carpet is cleaner then it has ever been. It only takes a few hours to dry. The service was great. technition was very friendlhy and helpful. Thanks so much. Jan Last name removed
Nice, Very Nice, well pleased, your staff needs a rise.
Name removed, I don't need to be anonymously.
The guys that cleaned the carpet were professional,courteous and did a great job. The carpets look fantastic!
very friendly and very pro. @ their work.
You said what you would do and you did it. I appreciate the great job!
The service person was on time and very professional. Very curteous and respectful.
Brandon was polite, friendly and answered my questions. He was honest about the stains that probably would not come out. Even though they did not come out completely, we were very pleased with the results. The carpet looks SOOO much better.
Very thorough crew. Rey and Eric were cordial and did all due diligence to make my carpets look good. Everything was fully explained to me before and after the cleaning. I would definitely call Zerorez again!
I used to like that the carpet cleaning used no fragrances. But, it appears that you have changed your products and now spray some orange-scented pre-treatment. Too bad. I will probably have to find another carpet cleaner for my sensitive nose.
I like the fact that there are no chemicals used and that it is just using water.
no chemicals! Did their best to work with my schedule. The carpet (even the 20+ year old carpet) looks great!
No harsh odor and seems to do an exceptional job of cleaning.
Polite service rep. Great job. Explained what he was going to do and did it!
Seems as if you utilized allot less chemicals then other carpet cleaning companies. Way to go! The carpet looks great
1)no harmful chemicals 2)dried in just hours with fans 3) the price was as estimated over the phone when making appt. 4)the techs did not attempt to sell me any products from their inventory 5)techs were friendly and respectful 6) affordable service.
It done a great job in cleaning my carpet and dried very quickly unlike some other experiences I've had. Issac was very friendly, helpful and quite effecient.
First name removed
Our carpets look very professionally cleaned and it was nice to have them dry so quickly.
Technician was knowledgeable and courteous. Thank you!
the gentelman that cleaned my carpet was very nice and did a great job, I think his name was Rob, I recommended Zerorez to our neibors across the street as they seen the truck in the driveway on cleaning day, thanks Maryann Last name removed.
Staff was very friendly and professional
The carpets feel real clean and smells great
Your employees are clean,neat and very professional