Client Testimonials

You technician was friendly, informative and fast. Did a great job.

The carpet looks like new and it's really 10 years old. Carpet dried very quickly. Staff were extremly friendly and professional.

No harsh detergents, good workers, they know the products and what they can do.

Our carpets look amazing! I also appreciate the level of professionalism that was displayed throughout the entire process. The staff is definitely eager to please. The only suggestion that I would make however would be to ensure drying time is at the 6-8 hour time frame promised. Our carpets were cleaned from 4-6PM on eventing and were wet for the entire day following the cleaning. It was humid outside, so we kept the windows closed and alternated between the furnace and the air conditioning to get air movement in the house. We also ran five ceiling fans full speed and four floor fans. It was disheartening given that we have a family of 5 and a dog. It made for a great inconvenience. I think a very easy fix would be to bring dehumidifiers to client homes and keep them running for approximately 24-48 hours. This would be much appreciated by clients and would speed the drying process substantially. Overall though, our experience was a positive one. Thank you Zerorez.

Ken was very thorough and took the time to explain what he was doing. He was knowledgeable and courteous. Our carpets look outstanding!

The tech showed up on site and was extremely courteous. He took the time to go over the entire process and to make sure we were comfortable. When they were setting up they took extra care to make sure they didn't scratch or mar anything. They used a guard to protect the corners of the walls from being scuffed and a door bracket to cover the doorway where the hose was running through. The carpets look like new again. We immediately recommended them to a friend and they were able to do his house the next day. I will be using zerorez in the fall again.

The man that came to clean the carpet was very nice and the carpet looks great.

The service was quick and very efficient and the staff were friendly and knowledgeable.

The technicians were great! They were very nice, knowledgeable, professional, polite, and respectful of my property. I will request them next time I call. I liked.. being able to purchase product on the spot to maintain my carpet after cleaning, and not being high-pressured for service add-ons.

The results after pet mess

No harsh chemicals and excellent service to boot!

The guys were great. Very friendly, professional & fast. Plus they loved up my doggie!

Prompt, professional. My carpet FEELS clean as well as looks clean.

Prompt & Professional

Actually, I have already recommended you to friends and they will be calling. I have to compliment you on always keeping in touch with us as to the time you would be coming. I had several confirmations to keep me up to date and it was really appreciated so we could plan. Also, Juan, the fellow who cleaned our carpets was knowledgeable, caring, and gave us good information on our present carpets and could answer questions on carpets we might want to purchase in the future. You were recommended to us by Home Depot when they came over to re-stretch our carpet, and said that your way of cleaning would help us in not having to have it restretched again. We are very glad we called you, and with you being available 7 days a week, it's easy to make a time work for both you and the customer.

I felt that the technitians who came to my home were knowledgable and honest about their work. They informed me that the spots in my shower were not mold/mildew but holes in the grout. They could have gone ahead with the cleaning and charged me, but, instead they honestly told me that Zerorez service wouldn't be able to fix it. The guys were personable, quick and knowledgable!

The tech's were very friendly, and explained how long they would be in the house.
I would recommend Zerorez to friends and family.

The men that cleaned my carpeting did a great job, they were very professional and courteous.

They do a wonderful cleaning, pet odor removal is the best I have ever experienced.

I like how well the company communicated arrival times and how good the carpets look after a few days of use. The carpets look new again even in the high traffic areas.

your processes for cleaning carpet's and duct work.

Your technician was very courteous and professional. My carpets not only look like new, but have the soft feel of new carpet.

Very nice staff.. fast service, job well done.. scheduled quickly after I called.. very happy with the whole experience.. a bit on the spendy side but I got alot of extra's.

They gave me a quote over the phone and it was comparable to other companies we've used in the past only less chemicals/dry faster. They called me back to let me know they were running behind and the tech would call and let me know when he was coming. He appologized for the delay and told me he would give me the same attention that he gave his previous customer and he did. He explained everything he was going to do. I was very please with the companies business practices. Thanks again Ken!

The carpets look great

That you do not use soaps and my carpets are clean when you leave.

Our carpets had been cleaned before but always left some stains. Zerorez was able to get out all of the stains - even those that had been around for a couple of years!

Service was excellent and professional. Was very satisfied with the results. Was the second time I've had them clean carpets at my house, and I will hire them again.

The clean look and the workers

The employees are always very courteous and they do such a fantastic job getting the carpet cleans!!