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Client Testimonials
Our carpet is very old and hadn't been cleaned in years. Zerorez made it look almost brand new! Thanks for a great experience!
Liked the results. Didn't like that I wasn't told about the 14.00 disposal fee and also didn't like how the rep kept pushing the protection spray (upselling).
Liked the clean and easy dry. Some stains still present but anticipated that. Did not anticipate a charge for water disposal fee that was NOT INCLUDED and with tax was extra $30 dollars more from my quote. This is the only negative about zero rez. Agent was nice and did a good job.
No chemical residue. Carpets dried very quickly. Tim was very friendly and fast!
Very courteous and carpets get very clean.
The technician was on time, professional and kind! My carpets and rugs have never looked so clean.
Lars was very friendly and courteous. He did a great job! The carpet looks new
This is the second time I have used Zerorez. I do doggie daycare and boarding and my carpet was a HUGE mess!!! After this winter of no snow and wet spring; my carpets were trashed from dirty puppies!! I actually was thinking I would have to replace it. (there goes any profit from the doggie biz). Rob came and thoroughly explained what was happening with my capret. (I almost think the tecs need to be chemists"-). He asked what I have been using on the carpet and gave me helpful hints to get better results with that product in the future. He gave me two FREE bottles of odor product and refilled my powder stain product FREE. Because I know how badly the carpet was; I was hoping that the tec would take his time and go over it VERY well and not just one swipe over the carpet and then done. Rob took the time and care to do "exactally as I would have if I was doing it! This is the FIRST company that has taken the time necessary to do as perfect a job as possible!!! I have had MANY different services and not one can match Zerorez!! I "willingly" paid extra for extra services my carpet "needed" to be clean. The result are worth EVERY cent!! I have parrots (of which I must say; I was impressed with Rob's knowledge of parrots) so using harsh chemicals is a concern to me; especially a "scotch guard" type product. I took Robs word that the product would not harm my birds. When my carpet dried; it was soooo soft and clean!!!! I just wanted to walk on it in my bare feet. NEVER has my carpet been this clean and I "KNOW" it is clean!!! It will now be easy to keep up on the issues!! I cant say enouth about this company!! They are everything they say and more!!! It is so refreshing to know that in this day and age; there are still quality, reputable companies that do what they say! Thank you so much Rob!!!!!!!!
Jamie did a fantastic job and is a true professional. What a pleasant young man! The next time we have Zerorez come to our home we will specifically ask for Jamie.
I was happy with the service and speed of the cleaning.
our carpet turned out like new..absolutely amazing..the best carpet cleaning I have ever used and will use again. We have "brand new" carpet in our house again. Our technician, Jaime ALedandro was by far the most professional, friendly, informative, personable, respectful young man. I would recommend him to anyone and will do so as he was far and above everyone!! Thanks Jaime..
The technicians were very professional. The fact that your products are green and safe was a big factor in the decision go with Zerorez.
On time as promised. Friendly.
We are ecstatic with the results. We thought our carpet was about shot when we first used you a little over a year ago. I also appreciate the promt arrival of the tech.
I liked the guy who did it. He took his time and did a nice job. Carpets look great.
the carpet looks much better
Friendly crew and explained things thouroughly.
I can see the difference between "before" and "after."
the technician was polite, very careful, and did a great job. the carpeting looks wonderful.
Jonathon, your field customer service rep that cleaned my carpets, was excellent. He did a great job of explaining the process and performing the work. Carpets look great.
Timely, very professional, job well-done. I appreciated being kept up to date on the status of our rug, which was taken off-site for cleaning.
Technicians - Devin was main contact - were very professional. Discussed procedure in-depth and also discussed future opportunities without hard selling. Price I paid was price quoted to me. Cleaning itself was very good also.
Carpets came out the cleanest ever!
Very nice and polite service people!
No chemicals or chemical smells. The workers were very friendly and helpful.
Friendly, went the extra mile, and did a wonderful job!
The estimate I received over the phone was accurate, the time scheduled was convenient, the technician was on time and extremely professional and the job done was excellent. Overall this was one of the best service experiences I have ever had.
The staff was friendly, efficient and professional. The carpets in our house are 13 years old and now look like new. We were amazed with the results.
Was able to do a time that worked for me. Also no chemicals
Results were good, smelled good and cost was reasonable! Also done in a timely manner.
Quick response, rooms were done very nicely, very polite and professional staff. My carpet is 15 years old and looks brand new. I guess I won't be getting new floors afterall!