Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32813 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 23, 2013 — Rated 10 out of 10 by Demitra Chambers Zerorez Los Angeles
What do you like about our products and services?

The product they use are great. Im very much satisfied. The guy that clean my carpet was very prepared. He did a great job.
Report a concern   July 23, 2013 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

They are green and do not leave chemicals in the carpet
Report a concern   July 22, 2013 — Rated 10 out of 10 by L.M.F.S. Zerorez Los Angeles
What do you like about our products and services?

George was very efficient, and professional. We like that there was no odor or residue, and the carpets were completely within two days.
Report a concern   July 22, 2013 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. It's a cean product that works!
Report a concern   July 22, 2013 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

On-time and cleans better than the normal carpet cleaners. Dry's much faster too! Only negative is that your vehicle dripped a lot of oil on my driveway and my assoc. is making me pay for to clean it up. Add $150 to my bill.
Report a concern   July 22, 2013 — Rated 10 out of 10 by Debra Stone Zerorez Los Angeles
What do you like about our products and services?

I really liked the scent of your cleaning materials.
Report a concern   July 22, 2013 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Prompt polite and the work was well done! My carpets look great!
Report a concern   July 22, 2013 — Rated 9 out of 10 by Coleman Cook Zerorez Los Angeles
What do you like about our products and services?

Great job getting spots out of the carpet
Report a concern   July 22, 2013 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

My carpets actually got clean and still look clean (no "returning" stains a week later). This last service was good, quick, and easy.
Report a concern   July 22, 2013 — Rated 10 out of 10 by Bruce Corzine Zerorez Los Angeles
What do you like about our products and services?

Great service...and the carpets cleaned-up better than my expectations.
Report a concern   July 22, 2013 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

On time and no mess. Brian was great he did my carpet before.
Report a concern   July 22, 2013 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

The staff is very professional and does a great job.
My carpets are very clean and last much longer as from other companies.
Report a concern   July 22, 2013 — Rated 10 out of 10 by J.M.C. Zerorez Los Angeles
What do you like about our products and services?

Willing to work on weekends so as not to disturb our daytime work hours. Clean cut and polite service technicians. Excellent product--important for a school with children in close contact with carpeting and upholstery.
Report a concern   July 22, 2013 — Rated 10 out of 10 by Margot Andrews Zerorez Los Angeles
What do you like about our products and services?

THere are no chemicals left on the carpet. I have small grandchildren and pets that are down on the carpet, and I do not want them breathing harsh chemicals. So your system is perfect and it cleans so thoroughly.
Report a concern   July 22, 2013 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

Good customer service, carpets look great, friendly cleaner.
Report a concern   July 22, 2013 — Rated 9 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

No soap, friendly service and you were on time!
Report a concern   July 22, 2013 — Rated 4 out of 10 by J.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician was over three hours late, and did not finish up until 8 p.m. Further, I was unable to have my sofa and love seat cleaned, as previously scheduled, or he would have been on site an additional hour and a half. In addition, I've yet to see any evidence the level of cleanliness attained is superior to a standard steam cleaning I could have gotten in a timely manner, and much cheaper.
Report a concern   July 21, 2013 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

They're safe and do an excellent job of cleaning. The technician worked hard and did a great job of cleaning. He tried to please.
Report a concern   July 21, 2013 — Rated 10 out of 10 by Dan Galligan Zerorez Los Angeles
What do you like about our products and services?

The service Tech Mr. Livingston very knowledgeable communicated very well about services and time he was coming. The carpet smelled so much better there was very tough stains and he was able to get them out huge difference when he was done. I like they were upfront about price. They did not try to up charge. Very pleased will use them again thank you
Report a concern   July 21, 2013 — Rated 10 out of 10 by Toni Hosier Zerorez Los Angeles
What do you like about our products and services?

Great process, on time, Keith did a great
Job
Report a concern   July 21, 2013 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Great Results for my carpet and my upholstery and Professionalism of your employee, Marcel.
Report a concern   July 21, 2013 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

No residue. VERY polite and enthusiastic person cleaned our rugs. However I didn't request that he "drink the water". Name removed
Report a concern   July 21, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

My carpet looked great after Zerorez cleaned it.
Report a concern   July 21, 2013 — Rated 10 out of 10 by T.R.L. Zerorez Los Angeles
What do you like about our products and services?

On time, our service guy was very nice, knowledgable, on time and fast
Report a concern   July 21, 2013 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

The gentleman, Larry that came was very informative about all aspects of the carpet cleaning. He was able to answer all questions that I had and took the time to stop and let me know as he cleaned why my carpet might feel different due to soap being used by previous carpet cleaners and recommending that more cleaning might be neeeded to get up the soap buildup. Very happy with the cleaning. I have old carpet and they looked wonderful upon completion.
Report a concern   July 21, 2013 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

It always gets the carpets clean!
Report a concern   July 21, 2013 — Rated 9 out of 10 by P.I. Zerorez Los Angeles
What do you like about our products and services?

The rug cleaning was handled very efficently.
Report a concern   July 21, 2013 — Rated 8 out of 10 by R.R. Zerorez Los Angeles
What could we do to improve?

remove your obnoxious trip fee. your customers have to buy gas also. I don't have the option of charging my employer to drive to work. otherwise, I like your service above the many others I have tried.
Report a concern   July 21, 2013 — Rated 10 out of 10 by A.N. Zerorez Los Angeles
What do you like about our products and services?

- Timely
- Respectful
- Accurate Accounting
- Product and Process knowledge and knowledgable
Report a concern   July 21, 2013 — Rated 9 out of 10 by V.P.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent service. Excellent professional technician..Very happy with the service.

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