- Phone: (949) 387-2222
- Visit Website
32813 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
your tech was kind, courteous, polite and quite accomodating would have zerorez again/ Thank you for the honesty and effeciency!!!!!
all natural, smells good!
No soap - better for allergies
Your service techs know their business, they are professional and friendly. I felt I could ask my technician (Dana) any question on cleaning and maintaining my carpet. He was very informative and did a thorough, efficient job.
A very efficient and clean service. The technicians are great. Very reasonable prices.
Your person was prompt, calling in advance of appt. The carpets look like new and the person was considerate during his entire visit. I am especially excited about the grout cleaning. I do not know how long it was since the last time it was cleaned. It was dark and dirty. It now looks brand new. The person spent a considerable amount of time and it truly shows. Thank you.
Very polite operator and the carpets looked spotless.
ON JULY 10. MY CARPET WAS CLEANED. THERE WERE TWO AREAS THATN WERE STILL UNLECAN. ON JULY 24, A RETURN TRIP WAS MADE, BUT ONE OF THE AREAS IS STILL UNCLEAN. THE PERSON WHO CAME OUT SAID IT WOULD DO NO GOOD TO COME OUT AGAIN SHOULD THE AREA REMAIN UNCLEAN. THE AREA IS STILL UNCLEAN. ON JULY 25, I SPOKE TO ROXANN AND ASKED THAT MY MONEY BE RETURNED FOR THE ONE ROOM SO I COULD FIND SOMEONE WHO COULD CLEAN THE CARPET. SHE SAID SHE WOULD HAVE JEFF OR JUSTIN CALL ME. AS OF 1PM ON JULY 26, I HAVE NOT HEARD FROM THEM.
The work is done well and your home is left tidy!
We are getting our wood floors cleaned this time. I WILL COMMENT ONCE THE JOB IS DONE
No residue, spots are permanently gone and Robert's expert care and cleaning....thank you
The process gets the carpet really clean, and it stays clean longer than other methods. The service is good with friendly and capable employees.
All the company employees were friendly and helpful.
Company representatives communicated clearly the service specifics: cost and appointment time.
they were on time and seemed to do a good job cleaning the carpets
The Teck was on time and very efficient. The drying time was good and his work was very good. HIs name was Jorge
Robert did a fantastic job....we will definitely recommend him and Zerorez in the future!
Carpet looks and feels great--not sticky like it has with other steam cleaners. Technician worked very hard physically--put his whole self into the work to get it as clean as he could.
The technician who cleaned my carpet yesterday did a great job. Better than the Zerorez technician from a year ago.
The carpets were very stained due to heavy foot traffic and dogs. The technician was not sure how the stains would come out but he did an outstanding job.
Amazing results! Great attention to taking care of the customer's premises.
To make things right give me a big discount and I might try to use your services again. I do not take this lightly - I am 68 years old - and say this in trying to be fair.
Safe for pets. Very good stain removal.
The technician who came to the house was very nice and did a very good job. Definitely will use him again. He was efficient and showed up early which was great.
The technician was efficient and on time. He was careful and I am very happy with how good our carpets look after the cleaning.
Your prices are a little high.
Did a great job and clean and neat.
carpets looks great. Mike the guy that cleaned the carpet was friendly, helpful and did a great job
Smells good. Dries quickly
The service person was friendly & efficient. The prices were OK. I thought the price to clean a recliner was too high but I had the sofa cleaned so the recliner had to be cleaned too, (recliner~$95, couch~$120). When I called to make my #ppointments both of the ladies that answered the phone were also friendly.
Got the job done quickly and my chairs looked super clean.