Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32813 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2013 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

Got the job done quickly and my chairs looked super clean.

Report a concern   July 27, 2013 — Rated 10 out of 10 by Leon Nickens Zerorez Los Angeles
What do you like about our products and services?

your tech was kind, courteous, polite and quite accomodating would have zerorez again/ Thank you for the honesty and effeciency!!!!!

Report a concern   July 27, 2013 — Rated 10 out of 10 by Roman Chloupek Zerorez Los Angeles
What do you like about our products and services?

all natural, smells good!

Report a concern   July 26, 2013 — Rated 9 out of 10 by G.K. Zerorez Los Angeles
What do you like about our products and services?

No soap - better for allergies

Report a concern   July 26, 2013 — Rated 10 out of 10 by Diane Tegarden Zerorez Los Angeles
What do you like about our products and services?

Your service techs know their business, they are professional and friendly. I felt I could ask my technician (Dana) any question on cleaning and maintaining my carpet. He was very informative and did a thorough, efficient job.

Report a concern   July 26, 2013 — Rated 10 out of 10 by Derek Polley Zerorez Los Angeles
What do you like about our products and services?

A very efficient and clean service. The technicians are great. Very reasonable prices.

Report a concern   July 26, 2013 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

Your person was prompt, calling in advance of appt. The carpets look like new and the person was considerate during his entire visit. I am especially excited about the grout cleaning. I do not know how long it was since the last time it was cleaned. It was dark and dirty. It now looks brand new. The person spent a considerable amount of time and it truly shows. Thank you.

Report a concern   July 26, 2013 — Rated 9 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

Very polite operator and the carpets looked spotless.

Report a concern   July 26, 2013 — Rated 1 out of 10 by D.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

ON JULY 10. MY CARPET WAS CLEANED. THERE WERE TWO AREAS THATN WERE STILL UNLECAN. ON JULY 24, A RETURN TRIP WAS MADE, BUT ONE OF THE AREAS IS STILL UNCLEAN. THE PERSON WHO CAME OUT SAID IT WOULD DO NO GOOD TO COME OUT AGAIN SHOULD THE AREA REMAIN UNCLEAN. THE AREA IS STILL UNCLEAN. ON JULY 25, I SPOKE TO ROXANN AND ASKED THAT MY MONEY BE RETURNED FOR THE ONE ROOM SO I COULD FIND SOMEONE WHO COULD CLEAN THE CARPET. SHE SAID SHE WOULD HAVE JEFF OR JUSTIN CALL ME. AS OF 1PM ON JULY 26, I HAVE NOT HEARD FROM THEM.

Report a concern   July 26, 2013 — Rated 10 out of 10 by D.M.S. Zerorez Los Angeles
What do you like about our products and services?

The work is done well and your home is left tidy!

Report a concern   July 26, 2013 — Rated 10 out of 10 by M.D.A. Zerorez Los Angeles
What do you like about our products and services?

We are getting our wood floors cleaned this time. I WILL COMMENT ONCE THE JOB IS DONE

Report a concern   July 26, 2013 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

No residue, spots are permanently gone and Robert's expert care and cleaning....thank you

Report a concern   July 26, 2013 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

The process gets the carpet really clean, and it stays clean longer than other methods. The service is good with friendly and capable employees.

Report a concern   July 25, 2013 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

All the company employees were friendly and helpful.
Company representatives communicated clearly the service specifics: cost and appointment time.

Report a concern   July 25, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

they were on time and seemed to do a good job cleaning the carpets

Report a concern   July 25, 2013 — Rated 9 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

The Teck was on time and very efficient. The drying time was good and his work was very good. HIs name was Jorge

Report a concern   July 25, 2013 — Rated 10 out of 10 by A.B.L. Zerorez Los Angeles
What do you like about our products and services?

Robert did a fantastic job....we will definitely recommend him and Zerorez in the future!

Report a concern   July 25, 2013 — Rated 9 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks and feels great--not sticky like it has with other steam cleaners. Technician worked very hard physically--put his whole self into the work to get it as clean as he could.

Report a concern   July 25, 2013 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

The technician who cleaned my carpet yesterday did a great job. Better than the Zerorez technician from a year ago.

Report a concern   July 25, 2013 — Rated 10 out of 10 by Adele Wolff Zerorez Los Angeles
What do you like about our products and services?

The carpets were very stained due to heavy foot traffic and dogs. The technician was not sure how the stains would come out but he did an outstanding job.

Report a concern   July 25, 2013 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Amazing results! Great attention to taking care of the customer's premises.

Report a concern   July 25, 2013 — Rated 2 out of 10 by D.I. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

To make things right give me a big discount and I might try to use your services again. I do not take this lightly - I am 68 years old - and say this in trying to be fair.

Report a concern   July 25, 2013 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

Safe for pets. Very good stain removal.

Report a concern   July 25, 2013 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

The technician who came to the house was very nice and did a very good job. Definitely will use him again. He was efficient and showed up early which was great.

Report a concern   July 25, 2013 — Rated 10 out of 10 by Marge Penderghast Zerorez Los Angeles
What do you like about our products and services?

The technician was efficient and on time. He was careful and I am very happy with how good our carpets look after the cleaning.

Report a concern   July 25, 2013 — Rated 8 out of 10 by L.J. Zerorez Los Angeles
What could we do to improve?

Your prices are a little high.

Report a concern   July 25, 2013 — Rated 9 out of 10 by Nicole Whitney Zerorez Los Angeles
What do you like about our products and services?

Did a great job and clean and neat.

Report a concern   July 25, 2013 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

carpets looks great. Mike the guy that cleaned the carpet was friendly, helpful and did a great job

Report a concern   July 25, 2013 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Smells good. Dries quickly

Report a concern   July 25, 2013 — Rated 10 out of 10 by LaDonna Wingfield Zerorez Los Angeles
What do you like about our products and services?

The service person was friendly & efficient. The prices were OK. I thought the price to clean a recliner was too high but I had the sofa cleaned so the recliner had to be cleaned too, (recliner~$95, couch~$120). When I called to make my #ppointments both of the ladies that answered the phone were also friendly.


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