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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality of cleaning services
Service was exactly as promised, he showed up on time, did the job as described, and there were no surprise costs.
after a 2 and half hour wait tec came in asked if he could remove a stain he tried for about 2 miniutes and then proceeded to clean the front room he spent no more then twenty minutues on the job at that rate your hourly rate came to $450.00 for 175sq feet
The second cleaning was much better than the first. Operator was much more attentive to the issues when I was able to be there. Shouldn't have taken two times to get the desired result; but thank you for sending him out again to resolve the matter.
I really appreciated that you were on time, worked fast, went the extra mile in cleaning under the furniture. It was great!
ZEnviornmental friendly and good staff
I love that chemicals are not used. The carpet is clean with no residue. This is by far the best carpet cleaning, we never are even tempted to use someone else!
I liked the concept of less residual chemicals left in the carpet.
Carpet is CLEAN!!!
Technician was professional, efficient and courteous.
The cleaning was very good. No after cleaning odors, or spotting. Great job!
Everything so far.
Everything! The technician did a wonderful job and the carpets look great.
Clean, no chemicals and great service people.
So far the carpet looks great. Hope it stays that way
Your product is amazing. I cannot remember if I sent in this 2nd survey so decided to do it again because I want to make sure you know how please I was with Robert's work on my tile. It looks great, now I remember why I picked it.
Your technicians Eduardo (who did my carpets) and Robert (who did my tile) are wonderful.
I plan on using you going forward for my annual cleanings and I brag about you to everyone.
Keep up the good work!!
High quality product and polite, efficient service.
chemical free and great technician
My rugs and carpet turned out great!
Your employee was polite, courteous and professional. He answered all my questions and explained the zerorez carpet cleaning process. I was amazed the carpets came out like new again. They look great after the cleaning. I highly recommend zerorez and your employee. Thank you for a great job and experience.
Prompt & through service, for a reasonable price!
service great but a couple of spots didn't clean.
NO residue! Previously, when I had carpets cleaned, they looked great the first week then old stains started appearing again and the "clean" didn't stay that way for long. I have not experienced any of that with Zerorez.
I like the overall product, the quick way it dries, but the whole thing boils
down to the technician. We have used Robert Keith before and I would highly
recommend him to everyone. He is a honest, very hard working, trustworthy
gentleman who I believe is genuinely interested in MY happiness. My carpets
have never looked better since Robert has been taking care of us. Zerorez and
Robert are our only carpet and upholstery cleaning source as far as we are concerned.
5 stars + Zerorez and Robert!!!!!!
Margaret Last name removed and family.
prompt, considerate, great clean job. Tks
Professional, friendly workers make the experience a good one.
Richard did a beautiful job patching a difficult area. It looks like there was never a problem. We appreciate the skill, manners and communication of every Zerorez employee who has worked on our carpets. Thank you for your professionalism!
Gil was great!!
My carpet is so clean with absolutely no smell, etc because it is all water.
I was ready to replace my carpet with wood floors but now it looks brand new with no need to replace.
give a breakdown of charges. I did not know what I was being charged $269.00 for.
They are very professional and we love our very clean carpets!
We are very happy with the carpet that was cleaned recently. We will be using your services again.