Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32814 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 26, 2013 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

We are very happy with the carpet that was cleaned recently. We will be using your services again.

Report a concern   August 26, 2013 — Rated 9 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Quality of cleaning services

Report a concern   August 26, 2013 — Rated 9 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Service was exactly as promised, he showed up on time, did the job as described, and there were no surprise costs.

Report a concern   August 26, 2013 — Rated 3 out of 10 by H.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

after a 2 and half hour wait tec came in asked if he could remove a stain he tried for about 2 miniutes and then proceeded to clean the front room he spent no more then twenty minutues on the job at that rate your hourly rate came to $450.00 for 175sq feet

Report a concern   August 26, 2013 — Rated 7 out of 10 by C.J. Zerorez Los Angeles
What could we do to improve?

The second cleaning was much better than the first. Operator was much more attentive to the issues when I was able to be there. Shouldn't have taken two times to get the desired result; but thank you for sending him out again to resolve the matter.

Report a concern   August 26, 2013 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

I really appreciated that you were on time, worked fast, went the extra mile in cleaning under the furniture. It was great!

Report a concern   August 26, 2013 — Rated 10 out of 10 by G.Q. Zerorez Los Angeles
What do you like about our products and services?

ZEnviornmental friendly and good staff

Report a concern   August 26, 2013 — Rated 10 out of 10 by M.I. Zerorez Los Angeles
What do you like about our products and services?

I love that chemicals are not used. The carpet is clean with no residue. This is by far the best carpet cleaning, we never are even tempted to use someone else!

Report a concern   August 26, 2013 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

I liked the concept of less residual chemicals left in the carpet.

Report a concern   August 26, 2013 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Carpet is CLEAN!!!
Technician was professional, efficient and courteous.

Report a concern   August 26, 2013 — Rated 10 out of 10 by Terence Welsh Zerorez Los Angeles
What do you like about our products and services?

The cleaning was very good. No after cleaning odors, or spotting. Great job!

Report a concern   August 25, 2013 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Everything so far.

Report a concern   August 25, 2013 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

Everything! The technician did a wonderful job and the carpets look great.

Report a concern   August 25, 2013 — Rated 10 out of 10 by P.Y. Zerorez Los Angeles
What do you like about our products and services?

Clean, no chemicals and great service people.

Report a concern   August 25, 2013 — Rated 10 out of 10 by M.A.W. Zerorez Los Angeles
What do you like about our products and services?

So far the carpet looks great. Hope it stays that way

Report a concern   August 25, 2013 — Rated 10 out of 10 by Brenda Oates Zerorez Los Angeles
What do you like about our products and services?

Your product is amazing. I cannot remember if I sent in this 2nd survey so decided to do it again because I want to make sure you know how please I was with Robert's work on my tile. It looks great, now I remember why I picked it.

Your technicians Eduardo (who did my carpets) and Robert (who did my tile) are wonderful.

I plan on using you going forward for my annual cleanings and I brag about you to everyone.

Keep up the good work!!

Report a concern   August 25, 2013 — Rated 10 out of 10 by F.J. Zerorez Los Angeles
What do you like about our products and services?

High quality product and polite, efficient service.

Report a concern   August 25, 2013 — Rated 10 out of 10 by A.W. Zerorez Los Angeles
What do you like about our products and services?

chemical free and great technician

Report a concern   August 25, 2013 — Rated 10 out of 10 by Rhonda Mertins Zerorez Los Angeles
What do you like about our products and services?

My rugs and carpet turned out great!

Report a concern   August 25, 2013 — Rated 10 out of 10 by Bob Nowak Zerorez Los Angeles
What do you like about our products and services?

Your employee was polite, courteous and professional. He answered all my questions and explained the zerorez carpet cleaning process. I was amazed the carpets came out like new again. They look great after the cleaning. I highly recommend zerorez and your employee. Thank you for a great job and experience.

Report a concern   August 24, 2013 — Rated 10 out of 10 by Bill Nickel Zerorez Los Angeles
What do you like about our products and services?

Prompt & through service, for a reasonable price!

Report a concern   August 24, 2013 — Rated 9 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

service great but a couple of spots didn't clean.

Report a concern   August 24, 2013 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

NO residue! Previously, when I had carpets cleaned, they looked great the first week then old stains started appearing again and the "clean" didn't stay that way for long. I have not experienced any of that with Zerorez.

Report a concern   August 24, 2013 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

I like the overall product, the quick way it dries, but the whole thing boils
down to the technician. We have used Robert Keith before and I would highly
recommend him to everyone. He is a honest, very hard working, trustworthy
gentleman who I believe is genuinely interested in MY happiness. My carpets
have never looked better since Robert has been taking care of us. Zerorez and
Robert are our only carpet and upholstery cleaning source as far as we are concerned.
5 stars + Zerorez and Robert!!!!!!
Margaret Last name removed and family.

Report a concern   August 24, 2013 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

prompt, considerate, great clean job. Tks

Report a concern   August 24, 2013 — Rated 10 out of 10 by J.O. Zerorez Los Angeles
What do you like about our products and services?

Professional, friendly workers make the experience a good one.

Report a concern   August 24, 2013 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

Richard did a beautiful job patching a difficult area. It looks like there was never a problem. We appreciate the skill, manners and communication of every Zerorez employee who has worked on our carpets. Thank you for your professionalism!

Report a concern   August 24, 2013 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

Gil was great!!
My carpet is so clean with absolutely no smell, etc because it is all water.
I was ready to replace my carpet with wood floors but now it looks brand new with no need to replace.

Report a concern   August 24, 2013 — Rated 8 out of 10 by T.Z. Zerorez Los Angeles
What could we do to improve?

give a breakdown of charges. I did not know what I was being charged $269.00 for.

Report a concern   August 24, 2013 — Rated 10 out of 10 by Courtney Ayres Zerorez Los Angeles
What do you like about our products and services?

They are very professional and we love our very clean carpets!


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