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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
dries fast cleans spots real well
Zerorez is awesome they took what looked like a hopeless cause for clean carpet and made it look like it was just installed. Tech was very polite promt and informative I would highly recommend.
Thanks
David Schilhab
The quality, the guy that came out this time fixed my carpet, can't even tell it was patched. I wished I would have had him repair one more area in my carpet. Also did a wonderful job in cleaning. I have you clean my carpeting at least twice a year because I have many pets.
Always friendly service men that make sure I'm happy before they leave. My 12 year old carpets look amazing when they're done. We will never use another company.
I like that it is non-toxic and efficient.
Timely, efficient and gets the job done.
Gets carpet really, really clean
The clean process.
Carpets come out clean
It feels clean.
No residue, happy pricing is better now. Love Marcel!
I like that you clean without harmful chemicals and the Jesuits are Great!
Courtesy of personnel and excellent cleaning results
Our carpet comes out perfectly clean every time. We have 2 cats that somehow make the carpet dirty. I guess it is the constant bathing. We also entertain, and food makes it's way to floor every time, but it looks brand new when Zerorez is done. It is a good quality carpet but I've had it for 15 years and it still looks new after it has cleaned. We generally get it cleaned about every 6-8 months. I believe that helps it stay looking great.
My carpet comes clean and stays clean after Zerorez cleans it. The technicians are prompt, come when they say they will, are neat and efficient. It doesn't take long for the carpeting to dry since they don't soak it in water and soap.
Livingston and David did a great job.
I think the use of water is very efficient, much more efficient than I thought possible. Service associates have been professional.
Technician was on-time, friendly, well dressed and very efficient. One of the best techs that have been to our house in many years. Carpets look great.
The technician was helpful and informative. The carpet was dry in only a few hours. And it looks and feels great. Edna Gallington
The guy who came to our house was great!! I love that everything used on my carpet is safe for my family and pets.
I have been pleased with previous results. Unfortunately, there is a small area that I feel was either overlooked or did not get pretreated in yesterdays cleaning and to me it jumps out at me.
It really works! The carpet resumed a soft, new-like quality and dried very quickly!
I like that you can get the carpets cleaned without the various chemicals that result in the attraction of new dirt.
spots remained after this service. Never experience this before
I like the fact there are no chemicals used. What could be safer than water? I liked how Gil asked be to look at each area after he had finished cleaning it.
The scheduled time was off by an hour and a half.
I originally was booked from between 8 and 11.
Then called on Friday and told that it would arrive between 11 and 12.
He did not show up till 1:30 was a real waste of my day.
green
Quick response. Marcel was professional and very pleasant and willing to please. Carpeting looks clean and like the fact that there is no chemical or soap residue.
Chemical free
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