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based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brian was professional and a pleasure!
Very professional, honest; the product works!
The carpet looks great!
All of your claims are valid. No soap or residue equals cleaner longer. Customer service is very good.
Fantastic service in all ways. The two young men (Brian & ?---but are brothers) arrived right on time, were professional, friendly, neat, helpful, and did a super job. We will use you again in the future.
I appreciate how respectful, thorough, honest and normal your company and its employees are.
you stand behind your product/service
your service techs are personal & professional
The knowledge that your technician had regarding our canvas material chairs. His expertise and advice was outstanding.
Product works great and the people are friendly and professional!
Have tech do appropriate work (even if extra charge). I had carpet cleaned yesterday-had urine stains. Tech n I discussed them. He did not suggest 'pet stain treatment'. When I called your office today the scheduler told me-he should have done that.
So- now he has to come back tomorrow-an inconvenience to me for sure
I was impressed how clean my carpets were. I had a lot of pet stains and I didn't think they would all come out but they did. The tech. was very professional and polite and worked hard and fast. I already have recommended your co. to 3 people today.
Well I can't really compare quite yet but so far everything turned out GREAT. My dining room chairs look brand new. And to think I was going to have them re-upholstered.
Non-toxic products used for cleaning, great service, thanks to Jose and Marcel
and the entire company for a job well done!
Careful, polite, prompt
Amazing Service and Technician, I have had Livingston twice, what a great guy, Super consciencous and does an amazing job. Would recommend to everyone,
Marcel! He always does an excellent job.
This really cleaned our carpet.
I have already referred Zerorez to both my friends and to my family. The service and results are better than I could have imagined. I am thrilled with the results and appreciate Robert's professionalism and experience. I will be a repeat customer.
Well, some stains did not come out and he was here for such a short period of time for the cost...
He was very friendly and efficient. Did an excellent job. Thank you
Everything. Great product & service.
I have noticed within 1 week that some stains are resurfacing. You advertise they wont come back. At the appointment the technician advised they might and likely would and would require a second cleaning for total resolution. That feels like false advertising and the set-up for additional business. Not sure your process is any better than anyone else's at a premium charge. My carpet was dirty so overall it looks much better. I did not expect to see stains return within the week.
The results is always above expectations. My carpet looks brand new.
Dirt doesn't come back. I have you clean every 2-3 years and I've never had a stain return, only new kid dirt.
The process was excactly as advertised and cleaned our carpets wonerfully.
Professionalism, great job. Rug looks like new
There is no smell! You do not come in and perfume up the place. The carpet is clean feels great on the feet. The young man that did our un-airconditioned house on a hot muggy day earned my respect as a hard worker and a real asset to your company.
Efficient, dry and safe cleaning.
Not sure anything to improve, 1st usage waiting to see if stains come back and such.
SThe Scheduling Process, Tech's Couteousness and Professionalism, Results Of The Work, Clean Light Smell Of Carpets