Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32814 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 31, 2013 — Rated 9 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

You live up to your advertising!
When I made the appointment, it was just for three rooms.
When I saw how AMAZING they looked, I had the technician do All the carpets!
Tech was on time, and very professional.
I am soooo happy!
Report a concern   August 31, 2013 — Rated 7 out of 10 by L.G. Zerorez Los Angeles
What could we do to improve?

I did t feel like the man put his muscle into the steamer. The prior times the men worked it, this guy didn't
Report a concern   August 31, 2013 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

excellent friendly staff very clean very professional
Report a concern   August 31, 2013 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

GReat quality service and all of your service technicians are prompt, knowledgeable and professional.
Report a concern   August 31, 2013 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Brian was very nice. He did a great job of cleaning. Everything he cleaned came out like new.
Report a concern   August 31, 2013 — Rated 10 out of 10 by Kathryn Dodson Zerorez Los Angeles
What do you like about our products and services?

WAS ON TIME, KEPT BUSY, FRIENDLY
AND DAYS LATER IT APPEARS THAT CARPET DRIED WELL AND SPOT FREE
Report a concern   August 31, 2013 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Company organization and follow through was excellent. The representative was very good, and polite. He worked very hard in about 100 degree heat. He was excellent. My carpet looks brand new.
Report a concern   August 31, 2013 — Rated 10 out of 10 by D.N. Zerorez Los Angeles
What do you like about our products and services?

Everything
Report a concern   August 31, 2013 — Rated 10 out of 10 by Beverly Gotts Zerorez Los Angeles
What do you like about our products and services?

The young man was friendly and did an careful job.
Report a concern   August 31, 2013 — Rated 10 out of 10 by C.E. Zerorez Los Angeles
What do you like about our products and services?

Friendly, prompt & thorough
Report a concern   August 30, 2013 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Product good, tech was great, carpet looks wonderful now!
Report a concern   August 30, 2013 — Rated 10 out of 10 by John Spaulding Zerorez Los Angeles
What do you like about our products and services?

My carpet looks great after you clean it and it is 30 years old!
Report a concern   August 30, 2013 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

No residue, therefore carpets stay clean longer.
Report a concern   August 30, 2013 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

They exceeded all of my expectations. There's no way anyone would guess that my carpet is 15 years old!
Report a concern   August 30, 2013 — Rated 10 out of 10 by Eileen Wright Zerorez Los Angeles
What do you like about our products and services?

It cleans our light colored carpet like no other. We like Ricardo.
Report a concern   August 30, 2013 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Tech had lots of information and explained the process. Will highly recommend your company.
Report a concern   August 30, 2013 — Rated 10 out of 10 by Pinecrest Christ.ConfCtr Zerorez Los Angeles
What do you like about our products and services?

jsut love you guys need I say more
Report a concern   August 30, 2013 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

Carpet seemed very clean and don't seem to have a residue left on them.
Report a concern   August 30, 2013 — Rated 10 out of 10 by Tom Veal Zerorez Los Angeles
What do you like about our products and services?

No soap or residue.
Report a concern   August 30, 2013 — Rated 9 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Dave was the best. called before he arived and was on time. Explained the process and was clear about drying time and gave us some booties to ware.

Steve
Report a concern   August 30, 2013 — Rated 10 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

good
Report a concern   August 30, 2013 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Don't clean with chemicals - always happy with the results
Report a concern   August 30, 2013 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The service is on time and you were able to work with me on a schedule change. Larry was very friendly and hard working. My carpets look good. I think I may be replacing them in the future. Do you recommend anyone?
Report a concern   August 29, 2013 — Rated 10 out of 10 by Gary Nowak Zerorez Los Angeles
What do you like about our products and services?

You folks clean so thouroughly, without chemicals and cleaned up what the 'other' guys said wouldn't come out!
Report a concern   August 29, 2013 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

It got my carpet clean and the peron who came to do it was courteous and efficient. BUT...there is one area in particulsr thst looks like it may have been missed - by my patio doors. He came on time and worked hard to get some ground in dirt out. I have already recommended them to two neighbors.
Report a concern   August 29, 2013 — Rated 8 out of 10 by W.G. Zerorez Los Angeles
What could we do to improve?

Waiting to see how the job stands up to time. Will any of the spots return rapidly etc.?
Report a concern   August 29, 2013 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

The cleaning process leaves the carpets feeling very fresh and soft.
The technician was very professional and courteous.
Report a concern   August 29, 2013 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

carpet looks great
Report a concern   August 29, 2013 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

The carpets get clean and stay clean. You clean rugs at my house instead of having to send them out.
Report a concern   August 29, 2013 — Rated 10 out of 10 by V.M. Zerorez Los Angeles
What do you like about our products and services?

great customer service--very professional

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