Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35028 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 3, 2014 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Our service person, Bret, was very professional, hardworking and nice. I would recommend him highly, he is a model employee for you.
Report a concern   May 2, 2014 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Consistent and reliable
Report a concern   May 2, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Good results!
Report a concern   May 2, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

I like that it leaves no residue, uses no chemicals and after several cleanings the carpets stay cleaner much longer.
Report a concern   May 2, 2014 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

I appreciate not having to use harsh, toxic chemicals to clean my carpet.
Report a concern   May 2, 2014 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Removed all the stains
Report a concern   May 2, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

The product was attractive to me as an allergy sufferer knowing there would be no chemicals left in the carpet after the cleaning was completed
Report a concern   May 2, 2014 — Rated 10 out of 10 by Tom Pollard Zerorez Los Angeles
What do you like about our products and services?

Your cleaning method works with a minimum of wet carpet after being cleaned.. The dirt hair etc are gone.. My cats love to have the carpet clean no bugs,
Report a concern   May 2, 2014 — Rated 10 out of 10 by Victoria Weston Zerorez Los Angeles
What do you like about our products and services?

The stains do not come back and the service individuals are well trained.
Report a concern   May 2, 2014 — Rated 10 out of 10 by T.T. Zerorez Los Angeles
What do you like about our products and services?

Dennis gave outstanding service. Carpets, although having not been cleaned in 25 years, turned out very nice.

The cleaning of a 5 x 9 area rug, front and back, at a cost of $135.00, was a bit steep. The rug turned out very nice, and I knew up
front what the charge would be, and I agreed to the charge, but I still think the charge was a bit steep.
Report a concern   May 2, 2014 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

easy to make appointment. arrive as scheduled. clean, neat, knowledgeable technician.
Report a concern   May 2, 2014 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

They did a great job cleaing our carpet and furniture and were very professional.
Report a concern   May 2, 2014 — Rated 8 out of 10 by R.P. Zerorez Los Angeles
What could we do to improve?

Invoice was attached At this time I cannot open attachments. I have asked for a copy to be mailed to me.

Bob Last name removed
Report a concern   May 2, 2014 — Rated 10 out of 10 by Jessica Sharkey Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with prompt and professional service. Larry did a thorough and quick job. Most important There are no chemicals used only water!
I highly recommend them!
Report a concern   May 2, 2014 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Prompt, professional and thorough. Very impressed!
Report a concern   May 1, 2014 — Rated 10 out of 10 by Carrie Meyer Zerorez Los Angeles
What do you like about our products and services?

Did a fantastic job! Dried in 8 hrs. Got every single stain out!
Report a concern   May 1, 2014 — Rated 10 out of 10 by Steve Castner Zerorez Los Angeles
What do you like about our products and services?

Awesome Customer Service. Hard working and a true business professional. Showed up early ready to work and underpromised and overdelivered. I will recommend Larry to anyone with CARPET/TILE/FLOORING needs
Report a concern   May 1, 2014 — Rated 10 out of 10 by Irene Pierce Zerorez Los Angeles
What do you like about our products and services?

No sticky soap residue on carpet. The special water they use is amazing and it leaves the carpets in the bedrooms and living room looking clean and beautiful! Purchased new carpeting 2 years ago and had Zerorez do the very first cleaning required by the manufacturer to guarantee the warranty. Will not let another carpet cleaning company touch my carpet other than Zerorez because not only is the job well done, their workman are hardworking and diligent about their performance. Thank you Zerorez!
Report a concern   May 1, 2014 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

It works!
Report a concern   May 1, 2014 — Rated 10 out of 10 by Barbara Preyerd Zerorez Los Angeles
What do you like about our products and services?

Great services , excellent cleaning , very professional
Report a concern   May 1, 2014 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

They do what you say they do. Results last longer.
Report a concern   May 1, 2014 — Rated 10 out of 10 by Pam Horvath Zerorez Los Angeles
What do you like about our products and services?

THE EMPLOYEES ARE HIGHLY PROFESSIONAL IN APPEARANCE AND KNOWLEDGE. THE CARPET DOES'NT GET OVERSATURATED AND THEY STAND BEHIND THEIR WORK.
Report a concern   May 1, 2014 — Rated 10 out of 10 by Judy Kilpatrick Zerorez Los Angeles
What do you like about our products and services?

Show up on time, names on uniforms, very polite personnel, and they do good work and make suggestions for future work.
Report a concern   April 30, 2014 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with the service.
I had an appointment for Monday, the guy was sick they fit Me in on Tuesday, I really appreciated that, My house was torn apart ready for carpet cleaning.
I would of been disappointed if they couldn't do it until next week.
So I am very happy.
We will for sure have You our again to clean our carpets.
Thank You,
Bev Last name removed
Report a concern   April 30, 2014 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

No chemicals
Report a concern   April 30, 2014 — Rated 10 out of 10 by Eric Wallis Zerorez Los Angeles
What do you like about our products and services?

The technician was very professional, yet personable. We like the "Green" aspect of the service. The job performed was first rate, done in an expeditious, yet thorough manner. The House spells fresh, not perfumy or soapy. The lady of the house says "my feet say Thank You"
Report a concern   April 30, 2014 — Rated 10 out of 10 by Gil Tuinenburg Zerorez Los Angeles
What do you like about our products and services?

Good folks who do great work!
Report a concern   April 30, 2014 — Rated 0 out of 10 by C.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

VERY disappoint, after the first visit the cushions on the chair I had cleaned weren't cleaned another tech came out the next day to clean them, I got home and they don't look like they were cleaned at ALL....
Report a concern   April 30, 2014 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Cleaned better than any other company we hired before.
Report a concern   April 30, 2014 — Rated 10 out of 10 by Susan Carnegie Zerorez Los Angeles
What do you like about our products and services?

Very professional and my carpet always looks great afterwards!

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