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based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
non toxic
On time service
great
Very happy with the service I received . I would like my couch clean please let me know if you clean furniture.
Your ordering process, follow up, employees and quality if work are fantastic! I could not be more pleased!!!
I have always been amazed and thrilled with the results of the zerorez treatment. I am a return customer. Livingston was our technician for about 3 years in a row, and he did an incredible job. For our last treatment, we had a different technician who was extremely nice and cordial, and there is no doubt he worked very hard. However he did not produce the same results. We've have a stain that surfaced that wasn't there before, and a couple of bad areas, he couldn't quite get rid of. I'm not sure if those stains were just too difficult, but Livingston always seemed to get rid of the trouble spots. Overall I am still very happy though.
Promptness, neatness and clean carpet
The technician was very friendly and efficient. My only complaint would be the rate you charge for tile / grout cleaning. I spent $345.00, my floor was not that bad to begin with and I really did not see much of a difference in the grout. The technician took longer doing the carpets and it was cheaper. I use to clean the grout myself and it turned out better. I will definetely recommend you for carpet cleaning, but probably not tile / grout.
It does not use chemical to clean the carpets and rugs......
Carpet came out very clean. :-)
I've always been very pleased with the quality of the work done by your technicians, and am vey impressed with the spot remover that I bought. Everyone who has come to my house has been respectful, courteous, and worked hard to make my tile and carpets the best they can be. This is the only carpet/floor cleaning company I've used since I first called them several years ago.
I had heard from a friend,you were great!
I said please give me their # and she did.
I called everything was great, I couldn't be any more satisfied.
I will spread the word every chance I get.
Carpet really stays clean
I have been very impressed by the cleaning process of zerorez...the carpets are clean, the stains do not return. The carpet looks and feels clean with no soap residue.
the safe cleaning solution used
Fast service, fast drying time, and carpets were really clean
No soap is used, dries quickly and very thorough cleaning.
Professional and friendly attitude and explained the service well
When booking the appointment I explained that our complex does NOT allow truck mount cleaning but a Good portable is necessary. Yet, Zerorez shows up with an inferior portable. The machine leaked - leaving large water rings in 5-6 places. They returned to touch up. It looked clean for several days. Now water rings and new ones have appeared. New ones are from the machine's hose which leaked during touch up. In the evenings one can really see all the unclean areas around the entire living room. Bedroom is fine. The carpet is in almost new condition and I know it can be cleaned. So now I have to pay more $$ to have it cleaned although it cost me $245 for you to clean Plus tip.
I like the way it cleans and dries quickly. Last gentleman that came back to clean was excellent - Robert Keith.
Their exceptional ability to get the carpet clean and it does not leave residue.
The clean process and the service provided by the technitians.
Timely, courteous, clean carpet !
Your people are very friendly and professional. The use of water alone has shown itself to be far superior to the use of soaps and other chemicals in getting our carpets extremely clean and allowing them to remain that way longer. Although not cheap, the prices you charge are very competitive to other carpet cleaning companies we have used in the past.
THEY ARE ECO FRIENDLY.
Prompt, knowledgable and do a great job every time
The gentleman that came was excellent. He did a thorough job and was extremely professional. I want to request him again. I believe his name is Keith. He is an outstanding employee.
did a great job
well done
it doesn't smell, it dries quicker, there are no chemicals & great customer service always, always, always, we have used zerorez for the last 6 years & always recommend it