Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32814 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 9, 2013 — Rated 10 out of 10 by Nancy Herrera Zerorez Los Angeles
What do you like about our products and services?

No harse chemicals and very nice and efficient service.

Report a concern   September 9, 2013 — Rated 7 out of 10 by C.A.P. Zerorez Los Angeles
What could we do to improve?

I had pet odor to be removed. The tech was very informative, and did a great job. However, the smell is still there... I would like to have more information at the time of service on how to rid odor, and what to expect, etc.

Report a concern   September 9, 2013 — Rated 10 out of 10 by G.K.E. Zerorez Los Angeles
What do you like about our products and services?

We have had our home cleaned once a year by Zerorez for three years running, each time has been an excellent experience! The tech's have been very courteous, friendly, and hard workers. They have cleaned our carpets throughout our home leaving them looking like new! Just as the commercial says, the carpets stay clean much longer than typical cleaning companies we used in the past, and the cleaning does not wear or unravel the carpet yarns. This time we had to request that the tech' return for further cleaning. An area of very light carpet that is in a high traffic area, ( we currently have 4 adults, 3 young children, and 2 dogs living here!!) had become very dirty and after it was cleaned, as it dried, some of the dirt came to the surface. We called the company and they immediately scheduled an appointment! Our tech returned, happy to reclean the area and it dried perfectly! We appreciated the attitude of the company and the hard working tech' to get that right, with a smile! We happily recommend Zerorez to all our friends, family, and neighbors!

(you may use my first name; Kathy to promote Zerorez!)

Report a concern   September 8, 2013 — Rated 10 out of 10 by N.C. Zerorez Los Angeles
What do you like about our products and services?

Mr. Keith was very nice and did a great job on our carpets.

Report a concern   September 8, 2013 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

Service was outstanding, first time using the products in my home but used them in my business office and felt they also were outstanding

Report a concern   September 8, 2013 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

I LOVE the job well done by the tech that came to my home. He worked very diligently to remove the pet odor on my carpet. (It took two visits; but it was worth the second trip). He was very informative about the process of cleaning carpet. He was very careful with my furniture and the protection of it on the damp carpet. I am so excited to find the perfect solution to not using soap on my carpet, not extracting it and having a residue when it drys. Also, my carpet was dry in 6-8 hours verses a day and a half, like before. When I vacuumed the carpet after it dried; it was fluffy, like new, not matted down.

THANK-YOU ZEROREZ.

Report a concern   September 8, 2013 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Is green and does a great job cleaning

Report a concern   September 8, 2013 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

No soap residue

Report a concern   September 8, 2013 — Rated 10 out of 10 by Danielle Lacy Zerorez Los Angeles
What do you like about our products and services?

The service, product and personnel

Report a concern   September 8, 2013 — Rated 10 out of 10 by Kelly Host Zerorez Los Angeles
What do you like about our products and services?

Everything! Robert is efficient and does an outstanding job!

Report a concern   September 8, 2013 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

The technician was knowledgeable and he was a nice young man.

Report a concern   September 8, 2013 — Rated 10 out of 10 by E.S. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that you don't use chemicals!

Report a concern   September 8, 2013 — Rated 10 out of 10 by P.H. Zerorez Los Angeles
What do you like about our products and services?

"STAND BY YOUR PRODUCT/SERVICE" POLICY

Report a concern   September 8, 2013 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

They are green

Report a concern   September 8, 2013 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Timely, courteous and thorough!

Report a concern   September 8, 2013 — Rated 10 out of 10 by Franklin O'Brien Zerorez Los Angeles
What do you like about our products and services?

your worker sam was very efficient and appears to have done an unbelievable job at removing the dirt in a 20 year old carpet

Report a concern   September 7, 2013 — Rated 8 out of 10 by A.B. Zerorez Los Angeles
What could we do to improve?

your prices

Report a concern   September 7, 2013 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

no residue

Report a concern   September 7, 2013 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

A great job was done.

Report a concern   September 7, 2013 — Rated 10 out of 10 by Ann Aasen Zerorez Los Angeles
What do you like about our products and services?

Carpet and tile was really clean, with far less dampness. Also, everything smells clean and fresh. Worker was very professional and efficient

Report a concern   September 7, 2013 — Rated 10 out of 10 by Scott Woodburn Zerorez Los Angeles
What do you like about our products and services?

Professionalism

Report a concern   September 7, 2013 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

You do a good job.

Report a concern   September 6, 2013 — Rated 9 out of 10 by Richard Fitzgeorge Zerorez Los Angeles
What do you like about our products and services?

Your workers are extremely courteous and efficient. they do an excellent job.

Report a concern   September 6, 2013 — Rated 10 out of 10 by B.J.K. Zerorez Los Angeles
What do you like about our products and services?

I am generally pleased with the service and have used no other company to clean my carpets in the past. A recent unfortunate circumstance I am convinced will not happen again.

Report a concern   September 6, 2013 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

The guy who did our carpets was great and very nice

Report a concern   September 6, 2013 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Dana Golden was very efficient and the service was completed in a very timely manner. Carpeting looks good.

Report a concern   September 6, 2013 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

The cleanliness and professionalism of the organization. Brian did a great job!

Report a concern   September 6, 2013 — Rated 10 out of 10 by Suszann and Paul Giordano Zerorez Los Angeles
What do you like about our products and services?

The smell and it dried very quickly.
We were very impressed with Jorge's professionalism. He called us to let us know him arrival time. But then, he called to let us know he was 1/2 hr away. We appreciated being kept informed. Jorge also was professional and didn't pressure for other services. We were very pleased with the experience and results!

Report a concern   September 6, 2013 — Rated 10 out of 10 by Judy Lambert Zerorez Los Angeles
What do you like about our products and services?

I've always had nice service men who were polite and considerate. I hope that this is a healthy way to have the carpets cleaned. They always look great afterwards.

Report a concern   September 6, 2013 — Rated 8 out of 10 by J.M. Zerorez Los Angeles
What could we do to improve?

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