- Phone: (949) 387-2222
- Visit Website
based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent techs and a very clean carpet.
NO RESIDUE! I appreciate that the carpets are very clean and just damp when you are done, not just sudsy.
no chemicals and safe for crawling babies; Sam was very friendly and professional and did a great job!
Punctuality, friendliness of technician, the end product
efficient, clean, fast drying
Eduardo was very efficent, and the carpet looks great.
No Soap. Stains do not return
Your employee was extremely professional and did an excellent job. He is a real asset to your company and I hope he is treated accordingly. He answered all of our questions and was very helpful.
It's very fast and it doesn't leave a chemical smell. However, it did take a looooong time to dry, but that's okay. I'd use it again and I will also recommend it highly to my friends.
The products used to make zero residue left in the rug. The reliability of the company.
Great cleaning job and very professional.
They work and your people are so pleasant. Thank you again!
The results
The technician was well schooled in his job and was sincere when explaining what to expect. He went about his duties in a very professional manner and worked up a sweat in performing his service[s]. He was candid in what he could and could not do as our carpets and couch had not been cleaned in well over 3 years. At the conclusion of his cleaning, the carpets and couch were FAR BETTER than we expected. We will definitely recommend ZEROREZ to others and will now have our carpets cleaned at least once a year based on the service and outcome we received.
Carpets turned out amazing !!! Our service guy Larry was early, informative and very sweet highly recommend him and the service!!!
Carpet stays cleaner than ever before.
GREAT JOB OF CLEANING OUR CARPETS.
My followup cleaning was great.
The service persons showed up on time and did a great job.
It does what is says it will do
Did great job, explained everything, left no messes. We love the results and wish we had called sooner!
Very professional overall. We appreciated the email telling us about the Zerorez on the truck, and what the service person would be wearing. We have used Zerorez twice now and both times the men who cleaned for us were very personable, respectful and did great jobs!
Jorge was on time and did a good job!
We will use again.
I think the price that we ended up paying (over $700), which was more than the quote, was excessive. We have 1 area rug (8' x 10') and 4 bedrooms with carpet; the rest of the house is tile. The bedrooms are less than 150 sq. ft. each and 75% of them are taken up by furniture and pedestal beds that cannot be moved or cleaned under. The actual area that was cleaned was very small. The carpet is new - this is the first time it has been cleaned and there were no spots or stains that required treating or removal.
I just don't see the value for what we spent.
The technician was very friendly, professional and courteous. The system does a great job without and residue!
You stand behind your work. Many companies don't. We appreciate that about Zerorez.
quality of the clean
Quality and professionalism. The time on this call was off compared to previous times I've used Zerorez
excellent results; quick dry; very professional
Brian was excellent!