Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32814 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 23, 2013 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Your representative was on time, polite and very clean. I referred him to my neighbor. He cleaned carpets for both of us same day.

Report a concern   September 23, 2013 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

The fact that you live up to your name and reputation.

Report a concern   September 22, 2013 — Rated 10 out of 10 by John Beeson Zerorez Los Angeles
What do you like about our products and services?

Larry did a call back for some spots that came back. So far 4 days later and they haven't come back. Thanks.

Report a concern   September 22, 2013 — Rated 10 out of 10 by Rhonda Wiley Zerorez Los Angeles
What do you like about our products and services?

I like that your process cleaned my grout extremely well using no detergents. It looks like new now. My area rug also looks great. It's a great convenience not to have to take rugs into a professional rug store for cleaning.

Report a concern   September 22, 2013 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

Product work as advertised.

Report a concern   September 22, 2013 — Rated 10 out of 10 by U.G. Zerorez Los Angeles
What do you like about our products and services?

On time, polite and professional

Report a concern   September 22, 2013 — Rated 9 out of 10 by V.A. Zerorez Los Angeles
What do you like about our products and services?

no residue

Report a concern   September 22, 2013 — Rated 10 out of 10 by E.M. Zerorez Los Angeles
What do you like about our products and services?

All of it.

Report a concern   September 22, 2013 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

On time, quick, thorough.

Report a concern   September 21, 2013 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

The technician was very helpfull, friendly and efficient. A. good experience.

Report a concern   September 21, 2013 — Rated 10 out of 10 by Linda Church Zerorez Los Angeles
What do you like about our products and services?

thoroughness and courteousness of the workers.

Report a concern   September 21, 2013 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

My carpet is old but cleaned up beautifully. The technician, Jorge, was great! I will ask for him again.

Report a concern   September 21, 2013 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

EVERYTHING!I am a first-time customer, and I will happily tell my friends about your services. My rugs never looked better, service was on time, your personnel was not only helpful, courteous and exceptionally good at his job, but he also made some good suggestions, which were very much appreciated.

Report a concern   September 21, 2013 — Rated 10 out of 10 by J.A.K. Zerorez Los Angeles
What do you like about our products and services?

Very good service people and a good product

Report a concern   September 21, 2013 — Rated 10 out of 10 by Deedee Bonfield Zerorez Los Angeles
What do you like about our products and services?

I like that their is no residue chemicals on my carpets because I have pets. The only suggestion I have for improvements on service calls is that the technician wear paper booties while cleaning the carpets & afterwards because their wear work boots. Other thatn that I am very satisfied.

Report a concern   September 21, 2013 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

This is my first time using Zerorez and I am hoping because it is mostly water that the carpet will stay cleaner longer.

Report a concern   September 21, 2013 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

The carpet is clean...without residue that picks up more dirt. I had my sofa cleaned as well and I couldn't have asked for better results. I am a returning customer!

Report a concern   September 21, 2013 — Rated 8 out of 10 by D.W. Zerorez Los Angeles
What could we do to improve?

Eliminate the $15 gas/transportation charge.

Report a concern   September 21, 2013 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

Gil was on time, professional, courteous, pleasant, easy to talk to. Answered any questions
I had. The carpets look great. It was a very good experience. Thank you. First name removed Holtz

Report a concern   September 20, 2013 — Rated 10 out of 10 by Sandy & Jerry Ridout Zerorez Los Angeles
What do you like about our products and services?

Robert!! Even Jerry commented on what a great job Robert does! Sandy Ridout

Report a concern   September 20, 2013 — Rated 7 out of 10 by K.K. Zerorez Los Angeles
What could we do to improve?

1. Not all dirt came out- especially my floor and chairs.
2. Flash board (wooden board next to the floor) got dirty from the cleaning. would be great if staff remembers or trained to wipe it.
3. Price is high

Report a concern   September 20, 2013 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

Does not harm pets. Very good for getting out stains.

Report a concern   September 20, 2013 — Rated 10 out of 10 by Sandi Jones Zerorez Los Angeles
What do you like about our products and services?

No residue. Excelent service.

Report a concern   September 20, 2013 — Rated 10 out of 10 by The Ely Co Zerorez Los Angeles
What do you like about our products and services?

punctuality, the serviceman was polite and on the ball.

Report a concern   September 20, 2013 — Rated 0 out of 10 by G.C.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Stains came back in 2 days and there were more stains than before.There are uneven marks on the carpet where they cleaned, and white marks in some places.

Report a concern   September 20, 2013 — Rated 10 out of 10 by Georgene Smith Zerorez Los Angeles
What do you like about our products and services?

It really cleans and spots don't come back

Report a concern   September 20, 2013 — Rated 10 out of 10 by R.E. Zerorez Los Angeles
What do you like about our products and services?

I just like the fact that our carpet looks as good as the day we moved in.

Report a concern   September 20, 2013 — Rated 10 out of 10 by Jeff J. Yeaw Zerorez Los Angeles
What do you like about our products and services?

Thorough job, well trained professionals that are courteous and personable.
Every technician has been dedicated to doing a great job.

Report a concern   September 19, 2013 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

My carpet stays clean much longer.

Report a concern   September 19, 2013 — Rated 10 out of 10 by Paula Godwin Zerorez Los Angeles
What do you like about our products and services?

The gentleman who cleans our furniture & carpet is so friendly & always does such a great job. He is very professional & thorough. I would recommend him to anyone. We are very happy with your company.


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