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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Livingston is great to work with. He has once again did a great job with our floors.
Professional, quick, good results, fair price
The technician was very professional and completed the service in a timely manner. The carpet smelled fresh and clean. I would definitely use this service again.
Done very professionally with regard to our walls and furnishing.
i feel like you were a bit deceiving in your advertisement and quotes. I have used zerorez 2 times before and recommended you to many people. This was very disappointing and i will not be returning!
Lower your prices
no soap residue. prompt service
Huge blood stain came up but I liked that he said he would come back, no cost, if the stain came back! Also loved the guy who came to service us. I think his name was Brian. Several of my friends had recommended you. Glad I called you! Have a merry Christmas!
They work better than anything else, and they are not toxic with chemicals.
I have used the service on several occasions,and I have been satisfied with the timeliness and performance of the service representative.
quality
You guys were wonderful to work with. & accommodating my disability, schedule & health issues. The young man who performed my cleaning was exceptional! I will continue to use you & recommend you to my family & friends.
The the empowered water leaves no chemical residue.
Staff are nice, honest & friendly. We had Eduardo Valencia clean our house and he did a great job!
I like the products you use...clean smelling and effective. Thank you!!
That you don't use soap. Love that it removes old soap, from previous carpet cleanings. My carpet hasn't looked this good since it was new.
The carpets are clean without a chemical smell.
Zero Rez had to come out a 2nd time to "fix" what the 1st tech created. Keith made us feel completely at ease and he did a beautiful job recleaning carpet that I almost had no hope for. Thank you for Keith. Well definitely have carpets and maybe other items cleaned in the future. Thank you.
Convenient appointment times, easy to schedule, high-quality service
The results are remarkable and the technicians are great.
Professionalism & Wilson's desire to ensure I was happy w the service he provided
EVERYTHING !!!
Lower cost. I paid moreto clean the area rugs than I paid to purchase them.
Brian was very quick, efficient, and friendly. My floors have never looked so good!
they do a GREAT job!! we ONLY use Zerorez for carpet cleaning!!
I like the fact that the technician, Dana, contacted me to provide an arrival time and when he got here he explained the whole process. We had a mildew stain and he provided a realistic outcome. He did his best. I will use Zerorez again.
The results, the Tech's, everything was great as usual
The clean is very fresh and non chemical smelling. Your technicians are thorough and professional.
I HAVE ALWAYS BEEN DISAPPOINTED WITH OTHER CARPET COMPANIES CHEMDRY ETC ETC. ZEROREZ INTERESTED ME AND ON KFI TALK RADIO THEY TALKED YOU UP. I CLEANED MY OWN CARPET AND I HAD A TOO WET RUG AND A LARGE YELLOW AREA THAT I TRIED TO OVERCLEAN. MY RUG WAS 3 YEARS OLD STAINMASTER AND THE BEST PADDING I COULD PURCHASE. YOUR COMPANY CAME IN AND RECTIFIED MY PROBLEM. YOU DO A EXCELLENT JOB THANK YOU. DEBORAH Last name removed AGOURA HILLS CA
I love the clean water and that no soap or chemicals are used.
Was unable to clean chair (didn't have right tool?), charged MORE than quoted, not happy with cleaning job.