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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets stay clean longer, and they look like new when you are finished.
Bit disappointed that no attempt was made to clean under our raised beds and no inquiry was made into whether or not we wanted any areas treated specially.
professional, on time, quick, very clean!!
Timely quality service.Mike did an excellent job.Thanks
My technician Michael was so great and my carpet looks amazing.
freindly, curtious, and thorough
The products were great for our family, no chemical smell and the carpet looks brand new.
On time, fast, no smell. Dries very fast.
On time for appointment, knowledgeable technician, relatively quick process, great results...and don't forget the cute blue plastic booties!
Great service every time!
They were on time, and did a very good job ! Thanks zeroes.
Wonderful service, and no smelly chemical lingering after carpets were cleaned.
Service Tech was very attentive to our needs; worked around us! GREAT JOB!
AN EXCELLENT JOB WAS DONE, THE CARPETS LOOK BRAND NEW IN SPITE OF BEING OVER 5 YEARS OLD
I like your professionalism,promptness and most of all the quality of your product. prior to this last experience,my carpet was clean for over a year.
I was very impressed with the courtesy and service provided by Zerorez and their technicians. It was very easy to make an appointment that fit my schedule and the technician, Eduardo, gave me a courtesy call about 20-30 minutes before arriving. I was very impressed with Eduardo's professionalism and expertise. He was very helpful and answered all of my questions. Most importantly, our carpets went from looking as if they very badly needed to be replaced to looking like new! I had previously had my carpets cleaned by one of those other guys and there is no comparison! Zerorez is undoubtedly the best when it comes to service, results, and value and I plan to use them for life!
It works! And the clean lasts unlike the one time I used the other guys and within a couple of months, my carpets were dirtier than ever! I could feel the stiffness of the soap residue. I used Zerorez and I could feel the difference. And I could see the difference in that the carpet stayed cleaner much much longer. I LOVE Zerorez because it works and I will never use anyone else! =)
Great Service by Great Service Man. No harsh chemicals on my carpet, and great fresh sent in the home afterwards.
Great service - everything very clean.
Cleaning the kitchen tile was so-so. Because of the round head used, the corners of both kitchen and bathroom had dirt deposits left with no attempt to clean them. The small space between the dishwasher and the floor, no attempt was made to clean the grout dirt buildup there. The space between toilet and walls in bathrooms is small, so round head did not clean well in corners and around the toilet itself. This is the second time we used Zerorez, and on both occasions both cleaners seemed to want to do the job as fast as they can and leave. The first occasion was for carpet and I was happier with it, but the cleaning man said he would do some throw rugs for $5.00 each (very inexpensive) but we got what we paid for (not so clean rugs)
Technicians are knowledgable and do a fantastic job. Products are without chemicals, which I love.
Our carpet guy said he was 100% positive he could get the smell of dog out of our carpet especially because we have plastic between our carpet and padding.. The smell came back 2 days later
Always a polite, personable and hard-working representative.
Prompt and very professional service
Great service all-around. Thank you !
Knowledge of product
The service tech was very professional and helpful. He did his job very quickly.
While cleaning my shower the shower door glass was scratched, I called the office and was told someone would call me back. I'm still waiting. Very disappointed, heard they were very good, but found out the heard way not true.
Carpets are cleaner than any other service.
The service was amazing. My tile looks like new.