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based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fast courteous honest people you have work for you. And the great job you did.
Very professional, quick and efficient
Excellent service
No harsh chemicals. The pet urine smell came up, and the carpet looks great. Great customer service as well.
It takes the dirt up quickly and dried fairly fast. The carpet felt wet to the touch but not soaked with water and product.
A couple months from now will tell the real story
You showed up on time, did a very good job, and the price is reasonable
Quick..efficient great results
the man was very professional my carpet looks great ...
Profession, quick and friendly service
I like that there is no chemicals used and am impressed that it came out almost like new...Our carpet is 11 years old and light beige. I'm glad to find out about your company... My husband heard about you on the radio.
I like the way they used bumpers to protect the corners of my walls. Gorge was clean and professional....
I had just replaced the living room carpet and the carpet chemicals smelled bad... the cleaning didn't remove the smell of the new carpet, like I had hoped, so now I wish I had just cleaned the old one...!
The technician showed up in a timely manor and did a beautiful job.
Your representative/technician, Dennis Smith, was excellent, very professional, knowledgeable, and overall very nice. My carpets look and smell great.
clean, professional, on time
I was disappointed on the cleaning of the shower looks the same and for $150 it was not worth it. My downstairs tile of 400 sq. Feet was 139 .
Robert was very professional, clean up after the work was done and did a great job.
Eco-friendly. Easy to set up an appt. Polite/neat service techs. Overall good service.
Earth friendly products and knowledgable Technicians. Gill was the Tech who came out this time. He was right on time (I love the call a head service) and very thorough. He explained why some of the stubborn old stains came right out and why others looked bleached out. This is a rental property. I would recommend Gill and Zeroez to my friends and family.
It works!
My floors actually look worse.
Fast and very clean. Your firm does the very best job of cleaning carpet and tile.
I was surprised to learn from the carpet cleaner of the new requirements and costs that Zerorez has implemented...such as don't move furniture as this is an extra charge and if the customer does this, the cleaner will not replace the furniture where it was moved. I wasn't feeling well and I had known ahead of time what the cost would be and had already written the check. But he cleaner said it would cost another $35. I wasn't up to arguing the point and told him he could do it at that price or not. He did do the job, but it left me wondering. My husband arrived shortly to take me to the doctor.
Excellent results. Professional service from scheduling to the gentleman doing the work.
the odorless, clean feeling they give my carpets
I've had several men come here and they are always prompt and efficient. They do a great job and I'm always completely satisfied with their work. I not only will recommend them to friends and neighbors, I already have.
The tile floor was sticky in places after it dried. Keith came back the next day and redid the floor to our satisfaction. Great customer service.
Our tile and grout looks like new! I'm very happy with your company, and your tech, Alfus. The only thing I would question is the special price I was quoted. It was my understanding that I could have 3 areas done, carpet and/or tile. Al said I could only get my tile done for that price. If this is incorrect, I feel that some adjustment is in order. Thank you.
very knowledgeable service; quick dry cleaning; carpets are really clean and dry fast; a pleasure to use zerorez
Thank you so much! Looks great!
No residue, operator knowledgeable, courteous, cautious and friendly.
Eduardo Valencia, the technician, was very good. He was informative, prompt, polite, and nice. He did a good job and represents your company very well.