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based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks great. It smells fresh. Your employee was very courteous and very efficient. No fuss and bother.
PROFESSIONAL SERVICE, GOOD PRODUCT
No chemicals in the cleaning products. I have asthma so it is important for my health. Jose did a great job in cleaning our rug. Thank you. First name removed T. Last name removed
great service...friendly and professional techs!
Jose was ontime, very pleasant, efficient and did
A super job!!!
Fast-drying, no residue, no chemicals, gets most stains out of carpet, good at getting grout lines clean.
I love the idea that its SO CLEAN! And I don't have to worry about returning dirt.
I have grandsons that I watch; I like that there is no strong odor or harmful chemicals that would affect them. This is the second time I have used your company and am pleased with the results.
Fast courteous service. My floor looks beautiful!
Arrives on time. Courteous service pople. Friendly reminders before the service date. EAse of changing dates if necessary. The cleaning process is the best and least invasive.Brian serviced us this time and he is an outstanding representative for your company.
Did a fantastic job of getting every single stain, I pointed out before hand, completely out of my carpet!
Friendly, helpful service and clean, soft carpet.
The carpet looks great when it is done and it doesn't take too long to dry. The cleaning is fast and efficient.
Just had our tile floors cleaned with excellent results. No hidden fees. Great customer service as well as technicians.
I was thrilled with the attention Robert gave to our carpet cleaning. He removed every single spot and even feathered the cleaning into the jambs of the doors so there would not be a line! He is the best!!! I will recommend him to everyone!
Charise B.
You have a great product, excellent workmanship and professional personnel.
Service tech was knowledgable, polite and efficient. Great customer service.
we like that you uae the chemical free product that cleans the carpets and that the stay clean. We also liked our service tech Brett. He was courteous, knowledgeable and good.
Effectiveness
Was not happy with the "trip charge". why was I not aware of this charge of $15?
I love that it's just "simple" water that cleans everything. Also, I was very surprised at how barely damp my carpet was left. In the past, with other carpet cleaners, the carpets were left literally "soaked".
The technician was very courteous, and the carpets and tile look wonderful!!
The gentleman you sent out was very professional. He did a great job
and made the entire experience less stressful!
Everything! The process is fabulous. Does a great job and I feel confident that it's not damaging my rugs or hard surfaces. Service is excellent -- scheduling my appointment was effortless, the confirmations (email and call the day before) were helpful, technician called shortly before coming on the day of and arrived on time. Pricing is fair. I feel I received a very high value for the amount paid. Finally, the quality of the work and professionalism of Keith, the technician, was unparalleled. He (and the other gentleman who accompanied him) took great care of my home, worked efficiently, transformed my floors and they were very pleasant and personable!
(I also submitted a comment via the website last night. I couldn't wait to let you know that I am a very happy customer thanks to Keith and Zerorez.)
Thank you!!! If you would like to hear more, just ask!
everything
My carpet looks so clean, almost brand new after a cleaning.
no soap residue!
The service was on time and done in a timely manner. The product left my carpets and hardwood floors very clean with no residue...
You have the equipment to do a great job! The proces really works!!!!!
Zerorez exceeded my expectations on all fronts. I thought my carpet would be impossible to get clean. But, was I wrong. I was wowed when my service technician Eduardo did the job so well, without using any toxic chemicals or detergents that are bad for my family and the environment. My hubby, kids and I were all very impressed with how Zerorez rose to the challenge of cleaning what was previously known as -- at least at our house -- the Dirtiest Carpets in Southern California. Thanks so much for a job well-done.