Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32814 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 17, 2014 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Your technician, Gil, was great. Very pleasant, very thorough, prompt, and professional. I will request him next time.

Report a concern   March 17, 2014 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Technicians are prompt, courteous, clean, and do a great job! Great product and service.

Report a concern   March 16, 2014 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule service and get estimate up front. A bit pricier than most but product seems to be better than others. I especially liked my last service in Newport on Friday. Robert was great. He was courteous, professional, very thorough.

Report a concern   March 16, 2014 — Rated 10 out of 10 by C.U.H. Zerorez Los Angeles
What do you like about our products and services?

Friendly and knowledgeable representative and excellent service!

Report a concern   March 16, 2014 — Rated 8 out of 10 by A.C. Zerorez Los Angeles
What could we do to improve?

The chair that was cleaned still smells and the main reason why I had it cleaned was because of the sweat smell.

Report a concern   March 16, 2014 — Rated 10 out of 10 by C.C.P. Zerorez Los Angeles
What do you like about our products and services?

Great results - very professional - very reasonably priced.

Report a concern   March 16, 2014 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

Clean, effective and timely.

Report a concern   March 16, 2014 — Rated 6 out of 10 by M.D.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was quoted on price and charged an additional $40 for a different "special".

Report a concern   March 16, 2014 — Rated 10 out of 10 by N.B. Zerorez Los Angeles
What do you like about our products and services?

EXCELLENT

Report a concern   March 16, 2014 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

The natural cleaning agents and a great job, clean carpets

Report a concern   March 16, 2014 — Rated 8 out of 10 by G.M. Zerorez Los Angeles
What could we do to improve?

Don't know if you need to. I'm just waiting to if some old carpet stains return after a short time.

Report a concern   March 16, 2014 — Rated 10 out of 10 by Bonnie & Andy O'Gorman Zerorez Los Angeles
What do you like about our products and services?

Robert did a great job

Report a concern   March 16, 2014 — Rated 9 out of 10 by A.N. Zerorez Los Angeles
What do you like about our products and services?

Very thorough service man was punctual.

Report a concern   March 16, 2014 — Rated 3 out of 10 by K.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

If I was given the choice of adding a treatment to eliminate the troubled animal spots I would have. When the technician was finished, I glanced over it and it certainly looked clean. Cleaner than in a long time. Unfortunately, as he was loading the truck, I ventured into the area of my biggest concern and it smelled of animal. It was one of the main reasons I wanted my carpet cleaned. Also, the following morning a couple of spots came back. They were most likely deep ones, but the service was expensive and I was deflated by the spots. I phoned your company, but didn't get a call back for many hours, so I cleaned them as best I could (I had company coming and needed them gone). When the receptionist phoned back, she tried to lecture me about soap-based products, but I tried to explain my circumstances and that I understood the risk of using these products.
I will continue to try to get the smell out and continue to clean the troubled spots. I wish I could refer your company. My friends were impressed until they noticed my uncomfortable manner when I had a candle burning to help with the odor-curbing. I appreciated the friendly nature of the technician. He was quick and friendly.

Report a concern   March 16, 2014 — Rated 10 out of 10 by Allan Roth Zerorez Los Angeles
What do you like about our products and services?

Clean quality work done in a timely fashion.

Report a concern   March 16, 2014 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Are carpets look brand new and the guy that did are carpet cleaning was very nice and even with are difficult situation he made it work!

Report a concern   March 15, 2014 — Rated 10 out of 10 by Maria Laing-Smith Zerorez Los Angeles
What do you like about our products and services?

I was blown away by how great my place looked. I loved the guy (I wish I could remember his name) that cleaned our carpets. I recommended him to my neighbor next door.

Report a concern   March 15, 2014 — Rated 6 out of 10 by T.J. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Zerorez carpet cleaning service was excellent. Travertine tile cleaning service did not yield the desired result. Many grout lines we not cleaned thoroughly, dirt was not removed in some areas where tile had been filled. Zerorez tile cleaning process removed tile filler in some areas, exposing tile defects. Service technicians for both carpet and tile cleaning were professional, prompt and courteous.

Report a concern   March 15, 2014 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

I've used your company several times, however I was quoted something different then I was invoiced.. Please call me.. Mike Last name removed, 59 Montecito, Corona Del Mar, 92625

Report a concern   March 15, 2014 — Rated 10 out of 10 by D.L.M.M. Zerorez Los Angeles
What do you like about our products and services?

Very friendly, excellent service. Work product is fantastic. Thank you very much Keith!

Report a concern   March 15, 2014 — Rated 10 out of 10 by Sylvia Linn Zerorez Los Angeles
What do you like about our products and services?

High quality products with great service. No bull just good work.

Report a concern   March 15, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

clean and residue free Excellent service .

Report a concern   March 15, 2014 — Rated 10 out of 10 by E.W. Zerorez Los Angeles
What do you like about our products and services?

they work well, better than any other cleaning service

Report a concern   March 15, 2014 — Rated 8 out of 10 by P.A.M.F. Zerorez Los Angeles
What could we do to improve?

I was happy with both men that recently came to do my carpets.

Report a concern   March 14, 2014 — Rated 9 out of 10 by J.Q. Zerorez Los Angeles
What do you like about our products and services?

Your cleaning process did a very good job on our carpet. Your technician did a good, careful job and explained what he was doing.

Report a concern   March 14, 2014 — Rated 10 out of 10 by G.F. Zerorez Los Angeles
What do you like about our products and services?

I have recommended you to all of my family and friends and they have all been very happy with your service. You guys do a great job.

Report a concern   March 14, 2014 — Rated 10 out of 10 by Rita Patel Zerorez Los Angeles
What do you like about our products and services?

We are very satisfied with this company's prompt attention to our carpet cleaning needs with their products, knowledge and philosophy in carpet cleaning. Excellent experience with ZeroRez! The professionalism of Roxanne- the person scheduling our appointment and Michael the technician are commendable. We strongly recommend ZeroRez to anyone interested in carpet cleaning.

Report a concern   March 14, 2014 — Rated 10 out of 10 by I.A. Zerorez Los Angeles
What do you like about our products and services?

We were drawn to Zerorez because of its water based cleaning systems
Having said that the professionalism of the personnel actually at your doorstep is another reason
The technician that came to our house was very competent , did a great job and a very pleasant personality
The rates charged weren't too bad either

Report a concern   March 14, 2014 — Rated 10 out of 10 by A.B.L. Zerorez Los Angeles
What do you like about our products and services?

The technicians are terrific!!

Report a concern   March 14, 2014 — Rated 10 out of 10 by M.A.J.B. Zerorez Los Angeles
What do you like about our products and services?

excellent


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