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32817 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sal was great! He even gave me some powder (Citrucel) that works on urine smell from pets. He got the carpets spotless!
Sal did an outstanding job on my old sofas and carpet. All is now clean. I have not had any carpet cleaner do such a great job and the carpets stay cleaner much longer. This is the second time we have had Zerorez clean the carpet and it looks great. Thanks so much
We have used you twice. Will never use anyone else. We have a dirty dog and they work hard to make our carpet look and smell amazing.
I loved that the price quoted over the phone was the same price quoted in person by your representative who did a phenomenal job and our floors look amazing. I will recommend you to everyone and anyone I know.
Zerorez has very professional technicians who arrive promptly and conduct themselves in a courteous and impressive manner.
We have two children so we prefer to clean with minimal or no chemicals and Zerorez provides that! Also, our carpets get cleaner and stay cleaner with the Zerorez system! Thanks again for a great cleaning and great service!
No residue. Professional service, well-organized. No hard sales tactics. Setting realistic expectations ("we may not be able to get everything out."). I work in high-level customer service myself, and am impressed every time.
Rigs feel so soft and clean!
Timely arrival of technician, overall cleanliness and professionalism of technician, quick and efficient service for a reasonable price!! Rashad did a wonderful job!!!
Capable personell and excellent rug cleaning. I also like the spotter for use in between cleanings. Its the best spotter I've found.
Rep was very knowlegable and pleasant. Job was fantastic!
It's pure no toxins
Some heavy traffic areas still showing soiled places
Effective!
My carpet it ll years old, and you have cleaned for me at least 8 or 9 times, maybe more. The results always leave me feeling like I have brand new carpet. My carpet is nearly white and requires yearly maintenance. My service rep is Dennis and I think he is great, always request him. He is timely, pleasant and knows exactly what I want and need him to do. I am an interior decorator and I recommend your company all of the time.
Larry was amazing. S!upper friendly and knowledgeable!
Very good job cleaning my carpet. Technician was very professional.
The Technician did a very good job cleaning my carpet.
have always had nice techincians and they are careful. I have pet-urine spot--Jury is still of if the extra "Pet treatment" is going to stop smelling....just cleaned yesterday,,,we will see Thanks to Justin P Clark @ Villa Ford
Enviro-friendly methods, great cleaning and good people!
Environmentally clean process, friendly, honest representatives, hard workers, good work ethic, good follow-up on the appointment time, great product to clean the carpets and tile floors in my home. Will recommend to friends and family members.
Keep up the good work!
Not sure. The effect of the cleaning does not seem to last very long. The carpet looks great the first day, but by the time it lays flat again you can see all the dirty spots again.
Great customer service, technician was on time and did a great job.
The product seemed pretty good. Noticed a couple of spots that did not come out. Liked the idea of using non-toxic product
they did a great job, very neat and protected my doors and molding. I also like the use of no chemicals in the water, the rugs look great!
I like the way my carpet stays clean much longer than with other carpet cleaners. Dennis Smith is very professional and I feel like he does the very best job possible. I also feel the price is very reasonable. I will definitely use Zerorez again in the future.
carpet seems clean
They work!
I liked that the materials used are green and that the service and organization of the company is wonderful!
Dana was my tech, he did a good job and was very professional