Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32824 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 4, 2014 — Rated 10 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

You successfully Cleaned the carpet without putting more in my carpet than was taken out.

Report a concern   October 4, 2014 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Robert did a great job on cleaning and sealing our floor.

Report a concern   October 4, 2014 — Rated 10 out of 10 by B.T. Zerorez Los Angeles
What do you like about our products and services?

I like that my carpets feel and look clean!!!!

Report a concern   October 4, 2014 — Rated 10 out of 10 by Joan Ray Zerorez Los Angeles
What do you like about our products and services?

Your technician was very nice, easy to work with and very thorough. The carpets and upholstery were not left soaking wet and dried in just a few hours. Probably most importantly, the carpets and chairs clean and bright, almost like new. I was surprised at the difference. I already have recommended your services to my daughter.

Report a concern   October 4, 2014 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

Rashad was professional, informative and friendly. My carpet looks wonderful. Clean and fresh

Report a concern   October 3, 2014 — Rated 10 out of 10 by E.R. Zerorez Los Angeles
What do you like about our products and services?

I would recommend Zerorez because of the great customer service. I also love the product as there is no odor when the job is completed. I was about to replace my 2 year old carpet but Zerorez brought it back to life again. It is soft and lovely to walk on again.

Report a concern   October 3, 2014 — Rated 10 out of 10 by N.P. Zerorez Los Angeles
What do you like about our products and services?

The cleaning works and it's very natural and the technicians are very well trained

Report a concern   October 3, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

The process was fast, the carpet is clean, the technician was very polite.

Report a concern   October 3, 2014 — Rated 10 out of 10 by Heather Robinson Zerorez Los Angeles
What do you like about our products and services?

I love the professional and extremely courteous employees. My carpet always looks brand-new after they leave. I think you guys have the best product and customer service in the business!!

Report a concern   October 3, 2014 — Rated 10 out of 10 by C.V. Zerorez Los Angeles
What do you like about our products and services?

I was able to leave my animals (birds and a cat) in the house while the carpets were being cleaned. And, there was no chemical after-odor. Your technician, Marcel, was professional, kind and courteous - a real pleasure to work with.

Report a concern   October 2, 2014 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

No residue means the carpet seems to stay cleaner longer. The tech we had was excellent.

Report a concern   October 2, 2014 — Rated 10 out of 10 by Jaak Sepp Zerorez Los Angeles
What do you like about our products and services?

On time, friendly,competent service providers. Larry did an excellent job. Jaak Sepp

Report a concern   October 2, 2014 — Rated 9 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

No chemicals and nice service

Report a concern   October 2, 2014 — Rated 9 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Had a very nice technician who worked hard and did a good job.

Report a concern   October 2, 2014 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Services were on time, technician was very polite, extremely professional in dress, appearance, and work ethics. We were very pleased with the attention to two areas of our carpeting that needed a re-working. Everything turned out beautiful.

Thank you Zerorez and Brian.

Report a concern   October 2, 2014 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Efficient and did the job well.

Report a concern   October 2, 2014 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Efficient.

Report a concern   October 2, 2014 — Rated 10 out of 10 by Carol Munaretto Zerorez Los Angeles
What do you like about our products and services?

Professionalism and efficiency of your techs and after cleaning the appearance of how clean my carpet is without the use of harmful chemicals.

Report a concern   October 2, 2014 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

You came a little over two weeks ago to attempt to remove several areas of human blood and cat urine from a small area of carpet. I was not at all pleased with the results, since the stains were still there after the carpet dried. You graciously agreed to return to try again. Yesterday your tech, Michael, did a really thorough job of pre-treating all the stains and spent a long time ensuring that the area was as clean as possible. It looks wonderful now, just as if nothing had happened!

Report a concern   October 2, 2014 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Very clean services. Non chemical product. Fresh floors after service. Friendly Technicians.

Report a concern   October 1, 2014 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

it has given us the best results on our carpets

Report a concern   October 1, 2014 — Rated 9 out of 10 by M.O. Zerorez Los Angeles
What do you like about our products and services?

I like that your product does not include soap. Also, your technician, Sal Alvarez, was very professional, efficient, and informative with suggestions how to keep my carpets clean.

Report a concern   October 1, 2014 — Rated 8 out of 10 by M.C. Zerorez Los Angeles
What could we do to improve?

Vacuum carpets before cleaning. For the price, this should be included.

Report a concern   October 1, 2014 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Brian was outstanding!! He did a beautiful job. Everything looks SO Much Better. I am requesting another appt with Zerorez for my couch to be cleaned and treated. Brian was so professional, nice, and worked so hard and answered all my questions. I will definitely recommend your company to all my friends. Thank you so much!!!

Report a concern   October 1, 2014 — Rated 9 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

The tech was very professional! The couch looks great.

Report a concern   October 1, 2014 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Good cleaning

Report a concern   October 1, 2014 — Rated 0 out of 10 by S.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had my hardwood floors cleaned, or so I thought, on Monday September 22nd. They were only spot cleaned and then buffed. While they looked nice right after the buffing I was very disappointed to realize they were not actually cleaned. They are a dark brown so they do not show the "dirt" but what I had expected was to have them cleaned. I found out they were still very dirty when I wiped up a spill and found dirt on the cloth. I then got down on the floor and used a Bona wood cleaner on the floor and when I wiped it off the cloth was very dirty. Maybe I expected more than was delivered but I will not be using this service again because the main purpose was to actually clean my wood floor and that is not what I got.

Report a concern   October 1, 2014 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Professional staff and carpets look great

Report a concern   October 1, 2014 — Rated 10 out of 10 by Joan/Mark Coleman Zerorez Los Angeles
What do you like about our products and services?

Good product, well mannered and professional technicians

Report a concern   October 1, 2014 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

No odor.drys quickly. Great service.


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