Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34561 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 13, 2025 — Rated 10 out of 10 by Stephen Jokela Zerorez Los Angeles
What do you like about our products and services?

Timely arrival, courteous tech, value pricing, clean results.

Report a concern   October 12, 2025 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Very professional service. Alkaline water really makes a huge difference in cleanliness. House smells great now. The carpets are spotless.

Report a concern   October 12, 2025 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Your tech was amazing. Paid extra detail to stains on the stairs as I asked. Everything was just perfect.

Report a concern   October 12, 2025 — Rated 10 out of 10 by Dale Stark Zerorez Los Angeles
What do you like about our products and services?

I’ve only used Zero Rez….but our service rep this time absolutely did the best job ever !!!!!!! Our carpet is 18 years old and way over due to be cleaned ….
And it looks close to new !!!!!!

Report a concern   October 12, 2025 — Rated 10 out of 10 by Sherry Somer Zerorez Los Angeles
What do you like about our products and services?

Have been using and recommending Zerorez for many years. We are happy and believe in the "no soap" concept that has proven to keep our carpets/furniture clean without residue. You staff is always on time and thorough with their cleaning.

Report a concern   October 12, 2025 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Thorough job. Good job on the details.

Report a concern   October 11, 2025 — Rated 9 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Clarity of needs, remedies, and costs

Report a concern   October 11, 2025 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

as always the technician was great and did a great job

Report a concern   October 11, 2025 — Rated 10 out of 10 by Jag Chittoor Zerorez Los Angeles
What do you like about our products and services?

Good customer/technician service ,Very thorough in cleaning.

Report a concern   October 11, 2025 — Rated 10 out of 10 by John Rivera Zerorez Los Angeles
What do you like about our products and services?

6 year old carpet looks fantastic. Service was was to arrange, on time and tech was extremely detailed in the process and very courteous.

Report a concern   October 11, 2025 — Rated 10 out of 10 by Steve Burnham Zerorez Los Angeles
What do you like about our products and services?

Prompt / on time...Professional.../ Knowledgeable.../ & Friendly...Was able to remove spots & a bad stain. Will use them again when needed...10 Star rating from our household.

Report a concern   October 11, 2025 — Rated 10 out of 10 by Carolyn Moreno Zerorez Los Angeles
What do you like about our products and services?

People were very friendly and professional

Report a concern   October 11, 2025 — Rated 10 out of 10 by Marlene Schumaker Zerorez Los Angeles
What do you like about our products and services?

Technicians were on time, friendly, took care and covering area is not being cleaned and did a great job

Report a concern   October 10, 2025 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

No complaints! Very pleased!

Report a concern   October 10, 2025 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Very good service.

Report a concern   October 9, 2025 — Rated 10 out of 10 by V.N. Zerorez Los Angeles
What do you like about our products and services?

Excellent job !

Report a concern   October 9, 2025 — Rated 10 out of 10 by Terry Carlos Zerorez Los Angeles
What do you like about our products and services?

Your lead Tech, Matthew, was awesome from start to finish. It's hard to find people like him in this industry; fair and honest. I was very happy with the work product and would definitely request Matt again. He is customer-oriented and very professional. Thank you Matt for a great job!

Report a concern   October 9, 2025 — Rated 10 out of 10 by Nancy Byers Zerorez Los Angeles
What do you like about our products and services?

Brandon did a fantastic job. I highly recommend this company to clean your carpet. I will definitely use them next time.

Report a concern   October 9, 2025 — Rated 9 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

we liked our technician and he worked in a timely manner

Report a concern   October 9, 2025 — Rated 10 out of 10 by Sidika Kilic Zerorez Los Angeles
What do you like about our products and services?

The carpet was very soiled, and the team did a good job. However, there are still spots that look bad. It takes a long time to dry.

Report a concern   October 9, 2025 — Rated 10 out of 10 by T.R. Zerorez Los Angeles
What do you like about our products and services?

Great job and friendly people. Efficient and professional

Report a concern   October 9, 2025 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Quick, clean and Friendly!!!!

Report a concern   October 9, 2025 — Rated 10 out of 10 by Linda Edris Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for over 20 years. I truly believe that is why my carpet lasted so long. It was a no-brainer that when we replaced the living and dining room carpets in 2023, Zerorez would be the ones to keep them looking brand new. The techs are always on-time, professional, and thorough. I expect that my new carpets will last as long as my previous ones with Zerorez keeping them looking their best. I couldn't recommend this company any more highly. They're truly the best!

Report a concern   October 8, 2025 — Rated 9 out of 10 by Y.L. Zerorez Los Angeles
What do you like about our products and services?

Available on short notice

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Your rep was very thorough and professional

Report a concern   October 8, 2025 — Rated 10 out of 10 by Jill Chiascione Zerorez Los Angeles
What do you like about our products and services?

I have been using Zero Rez for many years and I wouldn't trust my carpet or Flooring to any other company. They are the best. Matt has consistently done a great job and I highly recommend him. He is knowledgeable and gives advice on any particular issues that we may have

Report a concern   October 8, 2025 — Rated 10 out of 10 by Karen Davis Zerorez Los Angeles
What do you like about our products and services?

Best carpet cleaner! Rudy was fantastic. Very professional. Will be using again

Report a concern   October 8, 2025 — Rated 5 out of 10 by S.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have been using your service for 20+ years and am always happy with the technicians and the results. However, this time I was very disappointed in your new customer service call center. In the past when you have run a 3 room special, you have done my one room of carpet that is left in my house along with my stairs for the special price. This time I was told your policy has changed and you could no longer do that. Disappointed in this policy change.

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Just always a good job done

Report a concern   October 8, 2025 — Rated 5 out of 10 by A.J. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My carpet was cleaned one week ago today. Today there are areas that look as though they need to be cleaned. My carpet is old but is of good quality. We (and others) wipe our/their feet upon entering.


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