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based on 32053 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional ,on time, and good job!!!
very professional and my carperts looked so much better
The cleaning service is exceptionally outstanding. Technician Julio is truly the finest technician I've encountered. He consistently goes above and beyond in his work, ensuring that even the most stubborn stains are completely eradicated. Both our client and I are immensely impressed with his service. We wholeheartedly recommend your company to our friends and family. A++ service!
We are so pleased with the quick response we received and were fortunate to get the cleaning done before Holy Week.
Our technician, Eduardo, was terrific. He worked so hard at a couple of good stains we had. His commitment to our job was good to see. And things look good for the upcoming Holy days.
Maurice North did a great job
I've owned my house for many years. The original carpet is still in great shape due to periodic cleaning and care. I tried many cleaning methods; then I found ZeroRez and I realized that this was a whole new ballgame in carpet cleaning. I call them periodically and have never been disappointed in the cleaning and the service. Their representatives are pleasant to work with, and they inform me every step of the way so that I can minimize the cost. Highly recommended.
Your Service Tecnician, Eddie, was phenomenal! He was very respective of our home and furniture, he explained every step of the process to us, did a very thorough cleaning job, explained what to do before we moved the furniture back and was a very personable and friendly individual.
People like this are the face of your company and he was the best!
Provide some kind of pre treatment for stubborn stains. Great job on the carpet cleaning.
Matt did a great job. He came on time and was very professional.
The person who cleaned the carpet was 10 min early, very efficient and did a great job
Technician very good and prompt.
Awesome service and so happy with the results. Saved me from buying a new sofa!
The technician was professional and efficient. Great service, and great product results.
Prompt service, came on schedule (actually a little earlier, which was nice) and a great technician named Eddie. He was very careful with our furnishings, extremely nice and well trained in doing a thorough cleaning job. Our carpeting came out nice and refreshed. Very pleased with Zerorez.
Eddie Aldama did the best carpet cleaning job we have ever had - and he is a very nice guy too!
Please keep him!!
Two days before I was scheduled from 2 -4. At 3:50 I look out the front door and see a black guy with dreadlocks hanging on the outside of my gate 20' away. Huge smile, didn't seem to want to walk to the door and said "I am here". No thanks - so glad he arrived so late so I cancelled him and was assured he would not be the one on Saturday. From what I experienced, he is a very poor representative for your company. For me, he was scary.
The carpet looks great and the technician was very thorough and professional.
We were happy with the result of how clean our carpets and upholstered bed are. However, the areas where the technician did spot cleaning (and there was a lot in the bedroom) remained soaking wet for over 24 hrs. Also, the carpet in many places feels a little stiff - as though there was residue left on it
Francisco was so professional and on time!
Everything!
Great job, carpet is clean now and no chemicals.
Pinctual. Took extra time and effort to remove staining.
Good communication, on time, and thorough
Good customer service.
The dirtiest areas came clean and the carpets dried quicker and without any odor. The tech was very professional and efficient and arrived on time. He did an excellent job.
I’m very satisfied and would definitely us Zerorez again.
They were prompt and did a great job.
Needed a seasoned technician and thought of Sal who goes above and beyond. So professional and very careful with furniture that needs to be moved. Keeps me informed as to his arrival time and overall does an excellent job!
The service guy did a great job and was very knowledgeable
Everything ‼️
Excellent technicians.
The reponse, timeliness and professionalism as well as the quality of the work was great