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based on 32055 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used your service for many years and have always been very happy with the result. Sal is friendly, dedicated and professional. He is an excellent representative for your company.
The cleaning tech was polite, professional and on time. The cleaning was done very well!
All associates are friendly and professional. They act as if they are business owners, truly all about the customer.
Residue on floor still cleaning up after 2 cleanings. 2 ft oil spill from truck parking in driveway. Grout not being scrubbed until I asked about it then a brush retrieved from the truck to scrub the grout. Driver appears to not have enough time to do good job. I had to return furniture after cleaning . My question to you is what do you think you should do to make this situation right. I look forward to your response. Thank you in advance
Very Good carpet cleaning. Technician is very goood
Great cleaning experience
I just filled out a survey for our recent visit. Please refer to it. Thank you.
My carpets look almost new
Quick efficient friendly service
Professional service. Carpets turn out great. Affordable too.
Francisco was very thorough, efficient and helpful! Great job on making our floors look better than new! He also gave us tips for cleaning until we are ready to have it done again.
The Zerorez technician arrived on time, explained how my carpets would be cleaned and answered my questions. The technician, Carlos, did an excellent job cleaning my carpets. I am very impressed. I definitely would use Zerorez again!
Service man had good personality and did excellent work
No harmful chemicals used to clean.
Great service
The Technician was professional and answered all our questions. Now that we have had the first carpet cleaning the technician Chris actually advised us that the original protectorant provided by the original carpet is now cleaned away and that we will need to add protectorant in the future.
We will check into protectorant for our specific carpet.
We are very happy with the clean results.
Clean carpets, good customer service
Marcel is the only person I trust to clean my carpets. He works miracles.
my technician was prompt, helpful and very professional.
Another great service
Quality service at a fair price.
Jeff did a great job! Carpet look great! Don’t wait to get your done.
Lee was on time and thorogh
Fast and easy. Wonderful technicians Fantastic job done by Eddie
My husband asked the technician when he appeared tp be done if he was going to remove the fuzzy nubs from the front of the sofa. The tech replied we don't do that. My husband then got some masking tape and removed them. I would think for what you charged to clean the sofa he should have done that. Don't you agree??
Great job on cleaning my carpets.
On time and at a reasonable price.
Very professional.
Friendly and responsible employees
Personal service
My carpet was soaked and still damp after 48 hours..ive had 4 ceiling fans and 4 other freestanding fans going since the time it was finished. I still can't move anything back . Seems like excessive water was used or not dried up enough. The technician was courteous and kind but I don't plan to use zerorez again for the length of time I was with very wet carpet
The products used on our carpet are extraordinary.......it looks like a new carpet.