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based on 34565 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was punctual and did a very good job. I had a couple of stains that he removed that I didn’t think they were possible to clean
Jared did an excellent job! He is professional, polite and pleasant to have in your home.
He was here on time. He called 30 minutes before arriving and I could give him directions to my unIt. He was efficient and explained what he did and if there were any concerns.
The people who work for Zerorez deliver a consistent service leaving an extremely clean carpet that drys quickly and remains clean. The technician, Francisco, was conscientious and hard working taking great care of my home.
The gentleman who came to my home made me feel that cleaning my sofa was the most important task of his day. He was so polite and kind. Any way I can get him back next time?
Your service was very good. I have light carpet and two dogs and all the stains came out with no heavy wetness.
Julio was great
easy to schedule
DID A GREAT JOB AND WAS VERY COMMUNICATIVE, PROFESSIONAL AND PLEASANT.
Customer Service was amazing! Matthew Hammond was knowledgeable, kind, helpful and very thorough with the carpet cleaning he did for me. He offered tips and suggestions to extend the life of the cleaning. This was my first time using Zerorez - I'm very satisified and I will keep going back to them.
The service was thorough and the person was respectful and nice.
Carpet is always clean and fresh, with no residue. Technicians are always professional, friendly, competent, and arrive as scheduled with a 30 minute call before they arrive. I always recommend Zerorez to family and friends.
We have used Sal for over 10 years. Excellent, reliable and efficient with total transparency about costs.
I highly recommend.
The it was quick hand well done
Reasonable price with coupon. Very good technician arrived on time, and removed the stains in the carpet.
Mike our tech was great. Arrived early and helped me with a special request. Love that you don't use chemicals and the carpet dries soft.
Sal is THE BEST! I love Zerorez, have used them for years. They provide a great experience, cleanest carpet and upholstery. Wouldn’t use any other company.
Your crew did a SUPER job cleaning our carpets and removing several stains we are glad to see gone.
We will definitely have you back and refer you to our friends a neighbors.
Thank you!!
Guy
Fantastic customer service. No chemicals used & my carpet looks like new.
I used Zerorez multiple times before and all good experience. But last time, the technician did not do a good job, tile floor and chair look not clean after the service. I decide not to use Zerorez any more.
Brennan our tech was so polite & gracious. Our carpet turned out better than we expected.
I love how there is no leftover residue after things are freshly cleaned. There is nothing leftover to attract dirt.
I also enjoy how professional the technician is. He used great care with our house and took his time to do a thorough cleaning and thorough cleanup thereafter.
On time, professional, courteous service. Thoroughly cleaned the carpets of all stains and tidy up everything before leaving. I believe the representatives name was Marcel very nice friendly guy. Did an excellent job.
Amazing job! Our carpets look completely different!
The technician worked with me and explained everything
Easy to schedule, no stiffness after carpet dried, arrived on time Jorge was great and yes my carpets are beautiful
Excellent cleaning and very timely
Fast service
Outstanding
Prompt service and very efficient and always very careful with the tenants property.