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based on 34829 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great.
Always there on time, gets the job done beautifully, makes great suggestions for keeping things clean, very friendly staff
William was very good. I would recommend him anytime he was on time. Did a great job. I’m very happy.
George did a professional job not rushing and taking time to clean our carpet.
I had a very good experience as always. We have been using ZeroRez since several years.
Good service man.
The zerorez technician Jorge was very polite and professional. He did a very thorough job cleaning our tile floor and carpet, and he was very quick and efficient. He treated our hone as if it were his own taking extra precaution and care not to damage our walls snd wood floors. I will definitely us zerorez again and hope to have Jorge as the technician who cleans ours floors.
Services are well-priced. Cleaning techs are always punctual, friendly, efficient, and communicate well, and they take great care to keep my home clean and undamaged. My upholstery, rugs, and tile always come out perfectly clean. Extremely impressed!
timeliness and great staff
We’ve been using Zerorez for six years now, and we won’t use anyone else. The techs always do a fantastic job. They really go above and beyond.
Shout out to Francisco who did our latest cleaning - he was fantastic!
They work and service person is always helpful.
Love Eduardo! He truly is the best cleaner. He takes his time, is extra cautious and very thorough. Love having clean carpets
Great service, friendly techs, and great price.
Not messy. Cleaning was great. On time. Courteous. Mindful of surrounding window covering.
Perfect
Service
Experienced technician Sal is excellent
Quality of service
Jason was a great guy and did an awesome job ! Give him a raise !
The service technician was excellent and he did a great job!
You don’t use harsh chemicals when the carpet drives fairly quickly. Your workers are very polite also.
Service and scheduling worked very well for us along with reasonable pricing.
Most of all, our service person - Will - was extremely professional and personable and did an excellent job representing the company and service. Thankful for the work that he did and how easy it was to communicate on needs, services, and recommendations.
Excellent 👌 service 💯 he even called me prior to arrival and when he was very organized and tidy- he deserves a raise
The level of clean I've come to expect with ZeroRez... beats out the competition by furlongs. No residual stains re-appearing three days later. Just pure clean. And somehow, I've been so blessed. The best technicians. Friendly. Polite. Always pay attention to details. Personable. They are the face of the company... brand ambassadors if you will... and you have picked and trained the best of the best. Top tier service every time!
friendly competent workers
The guy was a true professional! He showed up on time with a smile on his face. He told me how much the job would cost and how long it would take. He did an excellent job.
It was very easy to book. The man who came to do the carpet cleaning was very professional and nice. He called me to let me know almost exactly when he'd be there, was on-time and did a great job.
The only reason I gave a 9 instead of a 10 is the cost of the stairs was more than the rest of the house. I mean, I get it, stairs are a pain, but it still jacked up the price.
Also ... and please look into this ..... when the man handed me his (?) phone to input my credit card number to pay, there was already a credit card number saved there. I could have VERY EASILY just selected that card to pay. It was at the bottom, next to Apple Pay as an option. Obviously I can't use someone else's Apple Pay because it usually requires a face ID, but it did give me pause that now MY credit card number would be saved in there and could be used by others. I think it might be an iPhone thing?? I don't know, but do look into that so there's no fraud.
Great service
The technician was outstanding. I like no toxins
No chemicals used.
Jason was so professional and did a fantastic job with the carpet cleaning.
I’ve been so happy with the results provided by Zerorez.
Thank you for your continuous great service.
The technician was prompt and presented himself well. I wish I could remember his name! He did a great job on my carpet. This is the second time I have used Zerorez and will definitely be a continuing customer.