Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34829 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 17, 2026 — Rated 10 out of 10 by Laura Scott Zerorez Los Angeles
What do you like about our products and services?

Brandon the technician was very professional and polite. Whatever the product was that was used on our tile, carpet and area rugs worked awesome.

Report a concern   January 16, 2026 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

Sal and assistant were professional, hard working and eager to please. Did an amazing job! Will highly recommend.

Report a concern   January 16, 2026 — Rated 0 out of 10 by S.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

We have several patches that look like urine stains that popped up ( we haven’t had a dog for ten years!). The stains are yellowish on our beige carpet. So disappointed to spend $149 and have a bad look.

Report a concern   January 16, 2026 — Rated 1 out of 10 by C.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Did he clean the chaise lounge? Yes
Did he try to upsell with other services? Yes

My home is not a public restroom. It was like clock work first one guy asked to use the bathroom, then when they were almost done the second guy asked to use the bathroom. I felt like my home was being cased. I didn't like the feeling. With that I will not use you again.

Report a concern   January 16, 2026 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

This was the first time I used Zerorez service. Very satisfied with the results of the cleaning my furniture.

Report a concern   January 15, 2026 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

I have been using Zerorez for 15 years. I had always been please with the results

Report a concern   January 15, 2026 — Rated 10 out of 10 by T.D. Zerorez Los Angeles
What do you like about our products and services?

Successful cleaning and great technician Julio.

Report a concern   January 15, 2026 — Rated 10 out of 10 by Sandy Foley Zerorez Los Angeles
What do you like about our products and services?

We like the fact that you use water based cleaning solution instead of soap and harsh chemicals for carpet cleaning.

Report a concern   January 14, 2026 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent results - no residue.

Report a concern   January 14, 2026 — Rated 9 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

thorough cleaning. jorge was very good working quickly and efficiently.

Report a concern   January 14, 2026 — Rated 10 out of 10 by O.M. Zerorez Los Angeles
What do you like about our products and services?

The lack of a strong chemical smell.

I am now especially pleased with the "Agitator" that was used.

Report a concern   January 14, 2026 — Rated 10 out of 10 by Chuck Johnston Zerorez Los Angeles
What do you like about our products and services?

Sal was excellent. very professional

Report a concern   January 14, 2026 — Rated 9 out of 10 by N.S. Zerorez Los Angeles
What do you like about our products and services?

Friendly workers, very helpful. My couch was cleaned so well, my rugs not great.

Report a concern   January 14, 2026 — Rated 10 out of 10 by W.W. Zerorez Los Angeles
What do you like about our products and services?

good young men

Report a concern   January 14, 2026 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Service Tec was great, easy to work with and efficient. We always get a great result.

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Show up on time, friendly, and did a great job. Was dry in a couple hours. Thank you

Report a concern   January 13, 2026 — Rated 10 out of 10 by W.K. Zerorez Los Angeles
What do you like about our products and services?

Technician did a good job and was courteous

Report a concern   January 13, 2026 — Rated 10 out of 10 by Bonnie Anderson Zerorez Los Angeles
What do you like about our products and services?

Immediate service . No soap used so no residue or stain return. I request Sal every time . His knowledge and efficacy is the best. They always answer the phone and yes an actual person!!!!

Report a concern   January 13, 2026 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Our technician, Will, was amazing! He did an outstanding job cleaning our carpets and some of our tile. He was extremely courteous and enthusiastic. He was a pleasure to have in our home.

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Terrific technician and great service

Report a concern   January 13, 2026 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

Fast and clean without soapy residue

Report a concern   January 11, 2026 — Rated 8 out of 10 by J.H. Zerorez Los Angeles
What could we do to improve?

They did a good job getting rid of regular dirt stains, but they didn't get rid of the bloody stains. There are small blood stains on the carpet from when my son had a nosebleed. Those stains are probably a couple of months old, and I can still see them after the cleaning.

Report a concern   January 11, 2026 — Rated 10 out of 10 by Z.H. Zerorez Los Angeles
What do you like about our products and services?

Cleaner did an excellent job.

Report a concern   January 11, 2026 — Rated 10 out of 10 by M.A.J.M. Zerorez Los Angeles
What do you like about our products and services?

Jason did a great job

Report a concern   January 10, 2026 — Rated 10 out of 10 by Deanne Dillenbeck Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for many years and have never been disappointed. They always call 30 minutes prior to arrival to let you know they are on the way. Yesterday Brandon came and went the extra mile and trying to get the stains out of my carpet. He was pleasant and very professional. I will continue to use them in the future and highly recommend this company.

Report a concern   January 10, 2026 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

No smell or oder

Report a concern   January 10, 2026 — Rated 7 out of 10 by T.O. Zerorez Los Angeles
What could we do to improve?

They didn't clean either the bedroom closet or the upstairs loft closet.

Report a concern   January 10, 2026 — Rated 9 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

The operator was effective and attentive. Did excellent work. 9 on a scale 1 to 10 because nothing is perfect so that’s my highest rating.

Will recommend your company.

Thanks!

Report a concern   January 10, 2026 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

I am beyond satisfied I am blown away. The results of my carpet cleaning so far exceeded my hopes and I would say the results are a miracle. Thank you for your exceptional work.

Report a concern   January 9, 2026 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Job well done! Jeff (I think, sorry) methodically cleaned our carpets taking care to tackle any dirty spots while being careful not to ding baseboards and walls and suction excess water. We also got carper protector for our stairwell; let's hope it does the job and makes the carpet easier to keep clean until the next deep clean. Also, price was reasonable for my area in OC.
P.S. The cleaning was done with the usual steam clean process and not their proprietary Zr lifter.


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