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based on 34644 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good customer/technician service ,Very thorough in cleaning.
6 year old carpet looks fantastic. Service was was to arrange, on time and tech was extremely detailed in the process and very courteous.
Prompt / on time...Professional.../ Knowledgeable.../ & Friendly...Was able to remove spots & a bad stain. Will use them again when needed...10 Star rating from our household.
People were very friendly and professional
Technicians were on time, friendly, took care and covering area is not being cleaned and did a great job
No complaints! Very pleased!
Very good service.
Excellent job !
Your lead Tech, Matthew, was awesome from start to finish. It's hard to find people like him in this industry; fair and honest. I was very happy with the work product and would definitely request Matt again. He is customer-oriented and very professional. Thank you Matt for a great job!
Brandon did a fantastic job. I highly recommend this company to clean your carpet. I will definitely use them next time.
we liked our technician and he worked in a timely manner
The carpet was very soiled, and the team did a good job. However, there are still spots that look bad. It takes a long time to dry.
Great job and friendly people. Efficient and professional
Quick, clean and Friendly!!!!
I have used Zerorez for over 20 years. I truly believe that is why my carpet lasted so long. It was a no-brainer that when we replaced the living and dining room carpets in 2023, Zerorez would be the ones to keep them looking brand new. The techs are always on-time, professional, and thorough. I expect that my new carpets will last as long as my previous ones with Zerorez keeping them looking their best. I couldn't recommend this company any more highly. They're truly the best!
Available on short notice
Your rep was very thorough and professional
I have been using Zero Rez for many years and I wouldn't trust my carpet or Flooring to any other company. They are the best. Matt has consistently done a great job and I highly recommend him. He is knowledgeable and gives advice on any particular issues that we may have
Best carpet cleaner! Rudy was fantastic. Very professional. Will be using again
I have been using your service for 20+ years and am always happy with the technicians and the results. However, this time I was very disappointed in your new customer service call center. In the past when you have run a 3 room special, you have done my one room of carpet that is left in my house along with my stairs for the special price. This time I was told your policy has changed and you could no longer do that. Disappointed in this policy change.
Just always a good job done
My carpet was cleaned one week ago today. Today there are areas that look as though they need to be cleaned. My carpet is old but is of good quality. We (and others) wipe our/their feet upon entering.
I was very happy how well Brendon cleaned our carpet.
Clean
good service
I was very happy with the finished results. Jorge, of Zero rez is very professional and efficient.
I highly recommend Zero rez !!
Your products work very well and your employees are very helpful.
We appreciate all they do.
Great results every time. Carpet & Tile cleaning.
Great job.
as always the technician was great and did a great job