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based on 34829 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great. Thank you.
Diane
...
Sal did an amazing job of cleaning my carpet. he went above and beyond to vacuum and clean my carpets that had not been cleaned in years and he made it look new. he was kind, and explained what he would do. ill be using him again and ill be referring him to neighbors and friends.
Tech was friendly, on time, and did a great job
Non of the stains were removed, not even one. Horrible. Extremely disappointed and you still charged us in full. I am going to pay again to have another company to come and clean the carpets.
The technician called to update the timeline and arrived within original estimate. He was efficient and professional AND he did a fabulous job! The bedrooms look great! We will certainly call again.
Mona
Zero such a good job of cleaning my carpet every single time. Their technicians are efficient, and friendly, and the results are incredible. Brandon (in Orange County California) did our carpets this time, and did an amazing job. I was so pleased. He was quick, efficient, and friendly. My carpets have never looked better.
Very clean and thorough.
Maurice was great!! Very nice and explained everything. We are very happy and will use your company again in the future.
The service was great. So friendly and very good at his job.
Aaron Jimenez Phone number removed, 3605 W. MacArthur Blvd., Suite 708, Santa Ana, CA) did a wonderful job for us on 12/16/2025 & was very polite!
I like the hot steam, the quick and througho job. My carpet isn't crunch when it dries.
I had a basic carpet cleaning. Matt provided the best service!
On time and did a wonderful job. Couldn’t be more pleased.
The fellow that executed the cleaning was professional as well as courteous
The carpet gets really clean with no residue left behind. The employee that did the work was awesome and really took his time and did a great job!
Jason, the technician, was very friendly, thoughtful, and communicative. He did a thorough cleaning.
Very nice job, our rugs look great. Will use again
Easy to set up, affordable, tech was on time well dressed and did a great job.
First I must say Jared was very knowledgeable and polite. He explained the process and was very careful with the machines. Once finish the carpet was cleaned and the smell was so nice. I would use this company again. I was really happy with the service from beginning until finished.
Salvatore did an amazing job…..our old carpet looks like new!! He worked very hard & long on it!! Highly recommend him & will request him the next time too!!
Very knowledgeable and quick
We have used Zerorez before. Once again we were very happy with the results. We had carpets, tile and upholstery. Products used get the results but no over powering chemical odors a reasonable drying time. Service representatives very helpful and courteous. Your representative Jason Gerace is to be complimented we appreciated his work and results. We give Jason a A+.
Miguel was on time and did a great job.
On time service, very neat, cleaned carpets well.
Extra effort by Brandon!
I have used Zerorez for many years. What got me started with them is that the products they use to clean my carpets are non toxic to dogs and children. The employees are always kind an polite and do an excellent job.
Great customer service. Great job
Good work and efficiency. Sal is the best. Does great work.
Very friendly. Worked hard. And concerned we were happy with his work. G