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based on 32824 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, thorough and courteous service
Everything.
Friendly staff and great communications with customers. Very knowledgeable about manufacturing, care, and treatment of carpets and rugs. Staff correctly identified the age of my 25-year old area rug just by looking at it!!!
Everything was clean and the technician was well trained.
Robert did a great job! As always... We love you zerorez!!
Keith did an amazing job. We have been telling all of our friends what a great experience we had.
Keep up the great work.
Our service man always shows up on time. He is courtious and a very hard worker. The carpets always come out great.
The technicuan is very carefuland on time for his appt.
The product really works to get your rugs really clean. My rugs are over 20 years old,and they come out looking cleaner that I have ever seen them before!
Gil was great and did a great job and spent alot of time
getting our carpets really clean. Very nice Man!
I already referred him to our neighbors, they saw the
difference..
I like that your products are eco-friendly and your techs are pros.
No soap used
It's non-toxic and my house does not smell like a bunch of chemicals when you are done.
Sal was fantastic
Darnell was on time, polite, efficient, easy to deal with, and did a great job. The carpets look great.
Rashad did a very good job and was polite and friendly. We are happy, so far and hoping the spots do not reappear.
Very efficient. My carpets look and feel great. They stay cleaner for a longer period of time.
Robert, Jeff and Eve
Exceeds expectations?
No chemicals, no strong smells, quick. Carpet clean and crisp.
I need to speak to someone in your office to explain. I was not going to report badly. Didn't want the tech to lose job. Unless he was being lazy and in a hurry. He said he was on job a month
You use no soap so there is no residue so dirst isn't attracted and carpets get and stay cleaner!!!!! Plus your service guys are more professional than the other guys. =)
Great work, friendly technicians!
Safe process. Excellent technician.
Technician is always so thorough. Carpet is clean but not sticky. Stains don't reappear after it dries. All around most awesome carpet cleaner ever.
My carpets look great after your services. Have recommended to many people. Thank you.
I like that it's "green" - for people and for pets.
I love that you guys do no use high-residue soaps or chemicals.
Your technicians are fantastic!
Great product; personable, knowledgeable and professional staff (phone and technicians)
Do not change the person requested without notification and getting approval. You will get cancellations and disgruntled clients.