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based on 32831 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've always been very satisfied with the service I've received. I had spilled detergent on my rug about 2 months ago--couldn't get it all out. But, your process was able to wipe it out--looks great!
Friendly and knowledgeable technicians, no chemical products.
I particularly liked the technician Jose very personable and took time to move and clean really well. The product speaks for itself -- the only word I have is WOW!! I have a very light and older carpet it always looks new when done. Thank you
Good prices, friendly service. The carpet cleaner did an excellent job - great customer service.
Like that not a lot of chemicals are used
The quality of a properly cleaned carpet.
Technician was very friendly and efficient. Both areas were cleaned well. He did not drink the water, but that is OK
Matt was on time, friendly and carpets look great!
I like the really thorough carpet cleaning each time, and the workmen are very polite and professional.
carpet cleaning, tile/grout cleaning
the way the carpet stays clean even after it dries. The tile came so clean, just like new. I have a new house again.
You are clean, organized, thorough and pleasant
I like most that there is no residue on the carpet to pick up additional dirt & the tile/grout is almost like new.
I appreciated the effort to resolve the original problem, however, there are still issues with parts of the carpet sleeping dirty. And I'm now concerned about the number of times the crappers is getting cleaned.
Overall effect,carpet looks new, no fumes from chemicals left
cleanliness, promptness. and the results
Technician was on time, very thorough, clean, organized and provided feedback on maintenance techniques.
thorough, best cleaning I've used now for the past 2 years!
I like everything about your services although this time an area that was cleaned does not look as clean as it should. When it was wet it looked fine but after drying you can see some larger spots that were missed. Other than that I am and always have very pleased.
Vijay and HOLMAN arrived on time was polite clean efficient
the carpet did not get clean
I like the hospitable workers and the clean way the carpets are washed.
No soap used to cause residue in carpets. Always do a good job and they are reliable :)
9
Dependable and reasonably priced
No rez
The cost of price per bedroom at $50 was worth the cost. But the 13 stairs on my staircase and a 7.5 x 10 rug for another almost $200 was excessive. I would recommend Zerorez to others for the basic bedrooms, but not for add-ons like the stair and rugs which were over-priced.
Zerorez was amazing from every aspect! The office staff was so friendly and helpful. Booking an appointment and pricing was extremely simple and a really good value. The carpet cleaner who came to our house (I believe his name was Michael) was prompt, very professional, and fully explained what he needed to do. He was very knowledgeable and answered all my questions, providing great advice on how best to take care of my flooring. And best of all - my carpets are now gorgeous once again! After years of neglect, I was pleasantly surprised! Thank you zerorez!!
excellent job!
Cleanliness, reliability, and most importantly amazing results.