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based on 32833 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There was no soap residue and my carpet was left clean and soft.
The technician was very knowledgeable, friendly and professional. Seemed to really care about the job he did. It was fast, I was able to get the job done immediately and I appreciated having a special rate as an intro to your services! Thank you ZeroRez!!
Clean products and Edoardo is fabulous
I like the honesty of the service technicians about what stains will come out and which will probably not come out. They are very well mannered.
made problem worse, I will have to hire someone else to do the job. Return my payment immediately
Name removed
Mr. Dennis Smith was our technician. He was so kind and courteous and knowlegable concerning the care of our carpets. One of the area rugs he cleaned was an expensive Oriental carpet. He made some recommendations for a pad to place under the carpet to extend the wear and keep the carpet looking nice. I will most certainly request his services again. He represents Zerorez with professionalism. You should be proud of having him affiliated your company.
So far I'm completely satisfied with your product and your service was outstanding couldn't have been better!
The gentleman that comes to clean is ver professional.
Jeff and Roberts attention to my needs
Efficiently scheduled and actively completed the task to my satisfaction.
So clean like the alkaline water
non toxic
I like that you don't use a lot of solutions...water is best
no odor, no toxicity, efficient and kind technicians, good 2 for 1 deals
The carpet was cleaned effectively. Stains were treated and removed, and the overall result was good. The technician was polite and obviously knew his job well, so that the carpets in the rooms that were "ZEROREZED" looked very clean.
My carpets were pretty dirty with some pretty bad spots.All spots were removed and the carpet looked great. It didn't take long and no lingering odor.
Carpets were well cleaned, and the cleaner was friendly and professional, and helpful.
Have always done an excellent job, employees are very customer focused.
The service fast easy an convenient. Keith was great!
The technician was very experienced and did a great job on a very hot day. The process using the water is clearly better than previous soap techniques we have seen.
This is the second time I have used your service and it was not as good as the last time. The hard floors were not vaccumed after scrubbing, then the grout was sealed with the dirt still in it. The result is less than clean floors.
The carpet came out great, and your technician was great.
Very polite technician, nicely cleaned carpet and upholstery. My only complaint is that he really didn't move anything, not even a little floor lamp that weighs less than 2 pounds.
It is refreshing to be able to speak to someone directly when I call. Someone who can answer
any questions I have. The company has been very accommodating when I need help on the spur of the moment. I really appreciate their efforts. Thank you. And they do a great job.
Priced fairly and technicians are friendly.
Very timely service and friendly service man. Was able to clean my sofa and get the stains out. Sofa looks great.
The carpeting looks wonderful -- Brian did a fantastic job!
Robert was on time, neat and tidy. Friendly and a hardworker.
Both of them were concerned that I was happy with the job.
They work!! Spots come out and do not reappear....
The cleaning really works and the rugs feel so nice afterwards--not gunky as in other services that clean rugs.