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based on 32837 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young man made my day. He listens well, provides great advice and is very cautious when working. Thanks for your service.
My carpets finally look clean. Your staff Daniel was very helpful professional and nice.
Dennis
I have used Zerorez for several years and have really loved it. I used the service a couple of weeks ago and for the first time I was dissapointed in the result. they immediately rescheduled a follow up re-cleaning and will come this week to make it right. Can't beat that!!!
Soap was not used on our carpet. The technician was very professional and took extra time to explain the procedure, took precautions to protect our walls and furniture. Technician worked hard to rovide the best cleaning possible.
Conscious employees.
The technician was professional and personable. The carpet was cleaned in a reasonable amount of time....only one coffee stain has reappeared. I will consider Zerorez the next time I clean my carpets.
It's very expensive.
None chemical
Fast and efficient. Cleaned every inch. Thank you. Would recommend Gil to anyone and keeping his name in my folder, First name removed
Sal Alvarez did a great Job, was on time and was friendly.
Carpet feels and smells cleaner with other companies.
Livingston Panhorst was very courteous and professional
Brian is a personable gentleman! Our rooms look great, especially the kitchen!
Efficient and courteous technician -- and excellent results!!
Quick and thorough service.
Stains were not removed. Carpets still looked dirty
The results, the time it takes to get the job done, and the professional/friendliness of the person doing the job, (Eduardo).
Good job, nice professional employees.
Very good service technicians. Arrived on rime; reasonable price for the amount of effort put into cleaning the carpets
Easy to schedule, short window of arrival, on time, no chemicals
Professionalism and kindness!
very fast and very clean, beautiful job.
Your technician, Matt Hammond, did an excellent job. No add ons, no hassles. I will be calling you again, J. Sepp
The process was very simple and the technician was super nice and very polite.
The removal of stains and the dryness of the floor after shampo.
I am always concerned about soap and chemical residue. Instead, this time the carpet looked beautiful, and my home is fresh and clean.
Professionism
Was amazed by how clean the carpet and rugs got.
So glad that we did our homework first, and checked into the various methods of carpet cleaning. We contacted the Zerorez company, and we are very pleased with the carpet cleaning job. We are also very impressed with the people who scheduled & confirmed the appointment, and performed the actual cleaning of the carpet and travertine entry way. They are very professional people, who really care about the job they do. Our Zerorez cleaning service rep, was very thorough. They were vary cautious about the timing - for returning the chairs and other furnishings in their places, as our chair legs have large metal taps on them, that would rust the carpet. So we followed their advice, and allowed a generous time, before setting chairs back down on carpet. As an extra caution, I slipped each chair leg into a zip lock baggie, for a generous amount of time. The travertine stone entry way, looks absolutely new. Thank you again.
Technician was on time and very professional. The only thing I would change is the ability to know the time window when you make the appt. It is hard to be productive when you have to block a whole day until 2 days before the appt.