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based on 32837 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert cleaned my carpets yesterday. When I came home, everywhere I looked was spotlessly clean all the way to each little edge and corner.
He even got out stains that my previous carpet cleaning company had said were permanent !
Robert is a perfectionist and I highly recommend him. 10 out of 10.
timely, good quality work, friendly people
My favorite and only carpet and floor cleaning company that I will use on my home as well as rental properties.
Carpets look great after cleaning and stay clean for much longer!!
Quality of cleaning, promptness, professionalism, friendliness!
Professional staff, no smell, envionmental friendly.
I appreciate the appointment reminder contact as well as the call stating the technician would arrive within a 30 minute window. The clean carpet always looks good and special care is taking to protect walls from scrapes.
efficient, clean and punctual
not chemicals and drys in 8 hours
Your employee was great and very helpful. Would have him back anytime.
No residue left on the carpets after cleaning.
No chemical smells and quick and easy service
I am having a problem. within 48 hours I am having stains resurface. I would like to have someone to re-clean these stains. P.S. Brian, my original cleaner was FANTASTIC!!!
Gets my white floors clean
The effectiveness of the cleaning process and the excellent staff.
My service tech is worth way more than you pay for commercials, he was efficient , knowledgeable, courteous! This experience was worth every penny spent! DO NOT Loose this guy!
( Dennis Smith ) A job well done, Thank You!!
The ease of getting an appointment and the quality of the work.
Fast and very good result
The technicians arrive on time, are courteous and respectful and my carpet looks great!
I wish my carpet would have dried in 8 hours like I was told. It actually took a few days.
Quick, friendly, and great results. A great value. Would definitely recommend.
reliable, effective, respectful, hard working employees
Very prompt and quick but quality service
My carpet is now spotless!!
Your representative, Sal, did a great job. He was very professional and personable.
I love product that you use, because my carpets are dry within a few hours rather that days.
The majority of my house was cleaned, from tile to carpets to upholstery. The technician, Rashad, was very knowledgeable and very efficient. I definitely would call Zerorez back and have Rashad do the services again.
My carpet look wonderful when finished. Now I hope to keep it clean for awhile.
First name removed
Tech/ Eduardo Valencia was on time and did a good job cleaning carpet. Zerorez was referred to me by my God Son. Thanks
How clean my carpets look and how fresh the house smells after cleaning. Techs are on time, courteous and service is quick.
I called zerorez because i listen to Bill Handle on KFI and he recommended zerorez and i trust his opinion. When i called i asked the lady on the phone if someone was going to come out and look at the area of carpeting and give me a price. She politely told me no would come out but if I told her the approximate square footage she could give me a price. i think she first quoted me around 180 dollars. it was a small area plus the stairs. I then told her we had some urine stains from our dog. She then told me that would be a different level of cleaning and we be more expensive and would cost 289.00 dollars! I was shocked! But i set the appointment anyway. The guy shows up on time,cleans the little living room and stairs and hands me a bill for 349.00! What?!! How is that? 60.00 dollars more? I know he is just there to do the job, not argue about pricing. So I paid him and swore I would never trust Bill Handle recommendations ever again! I also would NEVER call zerorez again! Lesson Learned on my part!