Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32837 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 28, 2015 — Rated 7 out of 10 by A.K. Zerorez Los Angeles
What could we do to improve?

Missed a few stains
Took several days and several calls to get someone to call back
Report a concern   August 28, 2015 — Rated 10 out of 10 by A.M.B. Zerorez Los Angeles
What do you like about our products and services?

First time using you. Looks good so far. But my stains always come back so I will see soon.
I had never heard about you bit a furniture store salesman recommend you.
Report a concern   August 27, 2015 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Everything!!
Report a concern   August 27, 2015 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

It is clean. No residue. It dries quickly with no "odor" or purfume smell.
Report a concern   August 27, 2015 — Rated 6 out of 10 by H.J. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Nice guy and all, but seemed not to interested in customer service. did just the exposed area and didn't spot clean high traffic areas . maybe you don't do that? o.k. over all, but seemed like the last guy was better. paid for 5 rooms but the square footage cleaned probably was only equal to $ maybe??
Report a concern   August 27, 2015 — Rated 10 out of 10 by R.Z. Zerorez Los Angeles
What do you like about our products and services?

The whole experience is amazing. Carpets end up like new.
Report a concern   August 27, 2015 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Technician was great.
Report a concern   August 27, 2015 — Rated 10 out of 10 by E.E. Zerorez Los Angeles
What do you like about our products and services?

The carpets came out looking like new and dried very quickly after they were cleaned.
Report a concern   August 27, 2015 — Rated 9 out of 10 by J.K.G. Zerorez Los Angeles
What do you like about our products and services?

I can't speak to your products but your responsiveness and service are excellent. Once the job is complete, I can discuss the quality of the work.
Report a concern   August 27, 2015 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

It's all natural, and really cleaned our old carpets. My technician was friendly and helpful, and right on time.
Report a concern   August 26, 2015 — Rated 10 out of 10 by Lori Lincoln Zerorez Los Angeles
What do you like about our products and services?

The service was professional, on time, respectful and my carpets look and feel amazing.

Thank you Zerorez
Report a concern   August 26, 2015 — Rated 8 out of 10 by P.A. Zerorez Los Angeles
What could we do to improve?

stop charging $15 in excess of the quote for cleaning.
Report a concern   August 26, 2015 — Rated 10 out of 10 by L.V. Zerorez Los Angeles
What do you like about our products and services?

There's no chemical left in the carpet to attract dirt.
Report a concern   August 26, 2015 — Rated 10 out of 10 by H.S. Zerorez Los Angeles
What do you like about our products and services?

You showed up on time, you came when you said you would, the guys were super professional, and my carpet and sofa look great. It was all good.
Report a concern   August 26, 2015 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

Lack of residue in the rugs. We like the representative. He was very courteous and helpful.
Report a concern   August 26, 2015 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Green
Report a concern   August 26, 2015 — Rated 10 out of 10 by T.L. Zerorez Los Angeles
What do you like about our products and services?

Results speak for themselves. My 13 year old carpet looks amazing and my 18 year old tile looks new after your services. High quality and expert knowledge of the staff set you apart.
Report a concern   August 26, 2015 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Professional employees, carpet and rug dried quickly.
Report a concern   August 26, 2015 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Good job. Friendly and responsive and in time
Report a concern   August 26, 2015 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

No chemicals..Very friendly staff.
Report a concern   August 26, 2015 — Rated 10 out of 10 by L.P. Zerorez Los Angeles
What do you like about our products and services?

They did a great job!
Report a concern   August 26, 2015 — Rated 9 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Chemical free
Report a concern   August 26, 2015 — Rated 8 out of 10 by K.W. Zerorez Los Angeles
What could we do to improve?

pricing on upholstery is a bit high, a lot high. took exactly 20 minutes to do a 7 and 5' sofa and love seat and charge was over $300. too much
Report a concern   August 26, 2015 — Rated 10 out of 10 by Abey Fonn Zerorez Los Angeles
What do you like about our products and services?

I have been a Zero Rez advocate before they were in my area. When my carpet is cleaned by Zero Rez, it stays cleaner longer, doesn't leave a soapy feeling residue, no funky smell and my carpet does not feel dehydrated and "crunchy" when dried. I love love my technician Marcel.....in 25 years of a home owner, and i get my carpet cleaned every year....he truly is most diligent and knowledgeable technician. Sadly, i don't think any company has yet mastered the skill of removing pet urine :(
Report a concern   August 26, 2015 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

Efficient, on time, explained the prices, and did a good job!
Report a concern   August 26, 2015 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

Best carpet and furniture cleaning experience. Love no residue!
Report a concern   August 26, 2015 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Livingston did a very Wonderful job on my carpets. 😃, They were pretty bad😞
Report a concern   August 25, 2015 — Rated 9 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

Darrel or Darren was fast and polite. The rug so far is very clean.
Report a concern   August 25, 2015 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Clean, efficient, made sure my furniture was safe from water damage.
Report a concern   August 25, 2015 — Rated 8 out of 10 by B.A. Zerorez Los Angeles
What could we do to improve?

Cost is high for some people.

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