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based on 32837 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have lived in this house for 12 years. We have seven grandchildren visiting often, and two dogs. I tried cleaning our carpets with a carpet cleaner once but with sad results. My husband had researched Zerorez on line and had been calling for a couple of years to get someone out. We were disappointed when we were told they didn't service the high desert. I had seen a Zerorez van in Wrightwood and with some kind help was put in touch with Dennis. He came out and cleaned our front room, dining room, family room and stairs. He also cleaned a 5'X7' wool area rug we had in the family room. I am truly amazed!!! The dark tracks left by kids and dogs running in and out are gone. I could not believe that the dark areas around the area rug in the family room are gone! The dirty areas in front of the sofas where everyone sat are gone!! I would have hated to see the water when Dennis was done! The pricing was very good. Dennis was very professional and knowledgeable. We will be using only Zerorez from now on!
Good job done by good people.
Matt was terrific
Carpet really turned out so beautifully and dried quickly
Steam clean the tiles grout looked fantastic when it was done
Matt was a hard worker and really put his heart into it :-) would call you guys back again and again
Minimal water, decreased drying time
excellent cleaning and sanitation of the carpet
The professionalism and the very satisfactory results.
Fast, efficient, friendly and the carpet looks great.
Your people and service
Quick and effective.
No Residue.
Very simple setup and no chemical used in cleaning.
The tech Daniel was very professional and loved the fact of no up selling services.
It actually works..older carpets appear new again..its a bit pricey to have done as often as i would like...but when it gets done you will SMILE 😀🎶🎶🎶🎶
Amazing tech Robert.
So thoughtful and thorough
Doesn't leave residue. Marcel, your rep was friendly, professional and did a great job.
You arrive when you say you do. Your technicians are knowledgeable and nice. The carpet and tile look wonderful. There are no toxic chemicals.
Professional,on time, did work with exact time frame and got my carpet clean. More expensive than the other guys but definitely worth the money.
Appreciate the fact that no harsh chemicals were used.
Did the trick. Clean carpet and smells great!
Very clean and extremely professional throughout, than you.
Efficient great service
Carpet always comes out looking fabulous
I have smooth solid maple stairs and made it clear that I did not want any damage from the hoses. Jose did not have enough pads (which seemed damp) to protect all of my stair treads. I supplied some blankets that he attempted to wrap the hoses with. After Jose left, I noted that 5 of my stair treads had the edge and finish noticeably worn down by the hoses which will need repair. Other than that, the carpets look good and they actually dried within the 4-6 hours Jose quoted which is a first for us.
You could make this right by providing the technician with enough pads to cover a flight of wood stairs to prevent damage.
Environmental and pet friendly. Courteous staff and service providers.
Very knowledgeable service techs.
The original time was changed without any notification. There is two sticky spots in the middle. The guy worked hard,but am worried about spot that is still on carpet . That it will get worse. I have used zero res before and not had a spot left.
The results!
I like the results. I like your technicians. I like that there is no soap residue. There isn't anything I don't like about zerorez.
No sticky residue. Technician Sal was great!
The quality of service is # 1 with us. We always make a special request that Jose do our carpet cleaning because he is professional, efficient, and gets the work done in a timely manner.
There's never a 'chemical smell' after Zerorez has cleaned the rugs, carpets and couches. Everything looks and smells fresh and clean. The service agents are very thorough, and the company is driven to provide great customer satisfaction, even in the unlikely event of the need for a 'do-over'.
I LOVE YOUR REPRESENTATIVE, ROBERT KEITH, TRAINER. HE IS AWESOME AND INCREDIBLE! I WILL ASK FOR HIM EVERYTIME.