What our clients think of us!

Personable/capable tech, arrived on time, did a good job, charged me less than the estimate

Clean, no detergent therefore no detergent residue, environment friendly. Friendly and knowledgeable technician.

We have always been VERY happy with Zerorez, but this time the technician did not show up on the day he was suppose to show. Also, when the company rebooked us, we asked the technician to move only 2 chairs when he did the rooms. We did not check until he had left and the two chairs had not been moved. Also, there was a stain that did not come out that we felt should have. In fairness, maybe it would not have, but we felt the two technicians we had come to the house before would have made us aware of it. We have had our floors done by Zerorez probably 4 or 5 (more than once by the same technician) times and we were always very happy before - just disappointed this time.

Brown out problem. Coming out the 15th to use proper product

I felt that the job was performed very well and I like that the products are green.

Quick, efficient - and in the past have noticed the carpets are cleaner longer than when I use other services

Products used, quality of service

I like the fact that Zerorez uses only water on my carpets and area rugs. I can honestly say that my carpets look like new, and stay looking great. I don't get a "walk pattern" of dirt since no detergent was used. Darnell was so polite, friendly, and professional that I will ask for him again.

Prompt arrival.
Clean/Friendly Techs

-Never showed up for original appointment
-My wife had to continue to tell the technician to redo certain areas of the carpet that were extremely stained
-Zerorez does not move ANY furniture, even light pieces
-CSR promised a credit due to failure to show up to original appointment, technical wasn't given this info when he prepared the bill
-Technical was given wrong street name (Harbor instead of Harper). My wife had to correct this information and as a result, he showed up at the end of the 2 hr appointment window.
**VERY disappointed in the quality of service. Will never use your company again.

Friendly service, on time and the end product is great

Technician was friendly and helpful and he arrived timely. However, I did not get a receipt for the services emailed as stated. Please send receipt.

Brendan was on time and did a very thorough job!

Excellent results and always outstanding customer service.

The smell is now worse, and I think a follow up treatment is needed. We've been airing out the room for a few days but the odor is stronger. Please contact me Phone number removed.

Technician Sal is always very thorough and professional. Convenient payment process.

The absolute best part is that there is no residue left for dirt to stick to. My carpets stay cleaner SO much longer! Another good part is that my carpet is staying in great condition! We have only used Zerorez to clean our carpet and it shows in how good it looks. Even the Zerorez representative was surprised to learn our carpet is 15 years old!

I liked how quickly they were able to schedule a cleaning for me and the professional person who arrived to do the service. His hame is José.

Dennis is a very high quality carpet cleaner whom you can tell cares about his job. He was very thorough and detailed on the entire process. He went back through and spot checked his own work and touched up as necessary.

I like the concept of extracting dirt from a soiled carpet without leaving chemical residue behind. I like feeling of walking barefoot on the carpet after cleaning knowing that I'm not exposing my skin to harmful chemicals that can be absorbed into my body through my skin.

I am amazed at how well Zerorez works. I have an old carpet, 16 years +++? and I am not particularly careful with it and it comes out looking new. I have also used Zerorez in a house up for sale and saved having to re-carpet 2 rooms because Zerorez brought back the existing carpets to life.

I like also the short recovery (drying) time whereby one can walk on the carpet in only a few hours after cleaning.

Finally, I have to commend the service technicians who have cleaned my carpets. In my experience all 4 that I have come in contact with were friendly, thoughtful, helpful and well groomed. I like to believe that they are motivated in part by the eco-friendly service Zerorez provides.

My carpet looks great. Both times you have cleaned my carpets I have been very pleased. I would very much recommend your services. Thank you and Happy Holidays

I like the fact there is no soap used to attract more dirt.

Good results.

You are very expensive, so reducing the price would be helpful.

My carpets look beautiful!!! I had what I thought was a bad stain.... the technician, Malo had no problems getting it out and spent some time educating to spot cleaning down the road!!

Great job on carpets. Your associate very courteous and competent. I find it wonderful you use 'green' cleaning products.

Very professional service. Courteous personnel. Service person Robert was very knowledgeable and punctual. Represented Zerorez very well. Will recommend Zerorez yo others send use them again. Results were excellent.

Very satisfied with cleaning results, service representive on time and knowledgable.

Nice product

Dennis was my carpet cleaner and cannot imagine using anybody else. This is the second time I have used you and Dennis and am very pleased. Dennis is very professional and your cleaning process is excellent.

Thank you,
Name removed