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based on 32838 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning was effective. The Zerorez people have always been on time, sometimes early and they always confirm and they always call ahead. They will work with you on the scheduling as well.
My carpet always looks great
I feel the technician was in a hurry to get to his next call. If he spent a little more time on the carpets they would be cleaner.
friendly service. Done well.
very nice. good job. left carpet very wet tho.
You do
A good job. My carpet seems to stay clean longer than when I use other companies. Downside, you are expensive. $25 per room for protectant seems excessively high
I like the service and the fact that very few chemicals if any are used. Our carpets come out looking fabulous.
Awesome!!!
Brian was very courteous and kind. He helped us get what we needed cleaned and did a great job!
Thank you!
Magic water and no soap!!
Your representative, Carlo, was a professional...polite, punctual, and did a great job. I'll use you again.
D. Hall
I like the way Brett does the cleaning. He's the best!
My appointment was scheduled for the 10am to 12pm window. I got a call at 9:15 that day stating that the tech was late, and would be there 12-1. He showed up at 1:30, and did not even apologize. Using bad traffic as an excuse doesn't work when we can all see the traffic status on Google Maps.
It works! The carpet came out almost like new. The employee, Gil, was very professional and helpful.
I just unrolled my rug and discovered hard patches on the design. These were never there before. Wondering what kind of chemicals were used on my wool rug. The portion of there rug where I was primarily concerned is still dirty. I cannot believe this is what a $300+ cleaning got me. So disappointed in the service. I submitted photos to Email address removed for review.
The service was exceptional. Robert did a fine job. He was on time and worked very hard.
Thank you.
On time; excellent cleaning; friendly; professional service
dennis was professional, and engaging. I just had high expectations. it took longer, 3 days , to dry than i thought it would, and , although the spots cleaned up fairly well, i was left with a spot of rust, that i did not have in the hallway. thanks, Name removed, Phone number removed
everything done well and on schedule
Technician was very competent and courteous. He suggested the most economical way to treat my specific job
Cleanliness, professionalism, promptness
My carpet came out fantastic, clean and free from odors. I'm so happy I will recommend this c
Clean process that respects the carpet manufacturers warranth requirements
Minimal chemicals used so safe for pets & small children. Dries quickly.
No soap residue. Consistent results.
Works Great and The Guy that came out was Great!!He did a Great job!
All natural ingredients...
Prompt, courteous, and very knowledgeable about services
Fast, tidy, courteous service
Pleased with the results
Good price for excellent product.
Always on time. Terrific cleaning done by technicians.