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based on 32837 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You always do a thorough and professional job and do so with environmental care 😄
Courteous and thorough technician!
The professionalism of Brandon, your technician, the availability of scheduling during the busy Christmas season and, of course, the quality of the cleaning.
Fast, Effiecient, Professional, and the carpets look and feel fantastic.
Professional, work hard to get out stains and honest if there isn't a chance the stain will come out, pride in work
My carpet looks amazing, I have three 80+ pond dogs and two miniature pot bellied pigs that are indoor/outdoor pets. As you can imagine, my carpets take a beating. After the cleaning, it looked like freshly installed carpet! Awesome! Your tech Brandon was great! He called me several times to update me on his arrival time and was very friendly and knowledgeable. He really made a great impression for your company. I wish I would have taken before and after photos as I am still amazed at the results. My wife and I were ready to tear out the carpet and install new flooring. Great job Zerorez!
The original zerorez person was not prepared or very pleasant. After the appropriate tools arrived to do the job the second person (Mike) the experience was pleasant and The job was well done.
The technician was great and the product is excellent..
No chemicals .
Everything felt really clean and there was no chemical odor.
Very professional yet very genuine and personable technician. Price seemed a bit high, this being our first ZeroRez experience, but the carpets look amazing. The technician put up with our dogs, our crazy schedule, and our indecisiveness. Thorough explanations and cleaning. We are very satisfied first-time customers.
Believe in the technology and the competency of the technician, Marcel. Love the results
Excellent results and amazing customer service from Brandon. Thank you so much. We will use you again in a few months.
You guys do a great job for a reasonable price.
The first thing the tech told me was that he couldn't clean the hardwood floor because it has too much wax on it. Interesting, because I've never waxed, only water mopped. He said I would have to have it stripped to the tune of $1300!!! And my furniture would need to be removed. Oh good, include the cost of movers and storage, animal boarding and a hotel room for me. I guess I'm looking at about $2500 to clean the hardwood floor. My appointment was for 4 to 6. Don't schedule such late appointments. At 3:00 the tech called to tell me that he was just starting his second job, because his first job had taken all day. He might get to my house by 6:00. OK, but that is pushing the time element. He cleaned the master bedroom carpet and told me it would need 6 hours to dry. It's now 7:00. Guess I'm sleeping on the couch. Oh well because I was up until 10:00 water mopping the floor. It was acceptable to drag the hoses over the hardwood, but a liability to help me clean the hardwood floor. A job I had scheduled Zerorez to do, but didn't happen. Where I'm going to get $2500 to clean the hardwood floor is a mystery. Today I received a Zerorez promotion from Angie's List describing doing exactly what I wanted done. The price is $199. Am I being scammed?
I LOVE EVERYTHING!!!
Very professional and the carpet looked brand new
The cleaning done at my office, 1330 Dodson Way, Riverside...
I had to point out the floor in my office was not clean when he was finished, and then he has to come back to re-clean another office.
The system used by your company to clean the carpets gave us excellent results for all carpets cleaned!
The technician was very pleasant, polite and professional! We highly recommend your service!
Ease of appointment, service people show up on time, excellent product
Carpet very clean.Good service.
No chemicals
Great service and love the product which leaves my house clean and chemical free!
The tech was excellent! The results are great!
Brett was fabulous. He is a great communicator. Did a wonderful job. Never used ur company before but I remember your ads on FISH radio. I like the concept of no chemicals. I have 6 grandchildren and it's very important to me to maintain a healthy environment not only for myself, but especially for them! Also, I support all advertisers on my Christian radio station!
Professional service people. Excellent products.
Nice result with a professional technician. Juan did a great job! Thank you.
Prompt arrival time and calling prior to arrival.
All work was great. Well done
Love how clean everything comes out sand that you can, with booties, walk on the carpet if needed.