Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32837 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 21, 2015 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Matt was very efficient. I like thatthere is no ordor associated with the carpet cleaning.
Report a concern   December 21, 2015 — Rated 10 out of 10 by D.J. Zerorez Los Angeles
What do you like about our products and services?

Quick cleaning time and your technician, Darnell, was very nice!
Report a concern   December 21, 2015 — Rated 9 out of 10 by B.F. Zerorez Los Angeles
What do you like about our products and services?

Thorough, on time, courteous, efficient service.
Thank you, I will be calling you again next time.
Name removed
Report a concern   December 21, 2015 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Product was very clean and fresh smelling and the tech was very professional and friendly.
Report a concern   December 21, 2015 — Rated 10 out of 10 by Kelli Erspamer Zerorez Los Angeles
What do you like about our products and services?

The gentlemen that come are always very nice and clean and helpful. The product is excellent and my house never smells like chemicals after the job is done.
Report a concern   December 21, 2015 — Rated 9 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

Prompt service!
Report a concern   December 21, 2015 — Rated 10 out of 10 by Phillip Mudge Zerorez Los Angeles
What do you like about our products and services?

I think you do an excellent job of cleaning.

Phillip Mudge
Report a concern   December 21, 2015 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

We have always gotten excellent service and your product is the best!!!
Report a concern   December 20, 2015 — Rated 10 out of 10 by T.Y. Zerorez Los Angeles
What do you like about our products and services?

I like the ease and reliability of communicating with Zerorez. The receptionists are always very friendly and efficient, and check back to make sure the order is correct. The technicians who do the cleaning are also very professional. I have never had one be late; frequently they are early, but always call with a real time estimate of their arrival.
Report a concern   December 20, 2015 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Everyone who has ever come to clean my carpets has been polite an friendly. The carpets always look fantastic!
Report a concern   December 20, 2015 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

I appreciate confirmation of appointment and the call as you are on your way. Jose was professional, friendly and thorough.
Report a concern   December 20, 2015 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Cleanliness of carpet; technicians professional demeanor
Report a concern   December 20, 2015 — Rated 10 out of 10 by John Grotts Zerorez Los Angeles
What do you like about our products and services?

Just wanted to say, thanks for the clean rugs.
Merry Christmas
Report a concern   December 20, 2015 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

Fast and honest service with good quality work - Gil explainedeach step of the process and the results were amazing
Report a concern   December 20, 2015 — Rated 10 out of 10 by R.Z. Zerorez Los Angeles
What do you like about our products and services?

Our carpeting and tile grout had not been cleaned in several years and Matt did an excellent job of getting the carpeting and grout looking like new. There was one problem spot in a heavily trafficked carpet area that he came back to redo and it is perfect now.
Report a concern   December 20, 2015 — Rated 9 out of 10 by B.D.G. Zerorez Los Angeles
What do you like about our products and services?

In our situation, we were not able to utilize the services of Zerorez. We had called them out to provide service to our hardwood flooring. Upon their inspection, the condition of the flooring required more service than the Zerorez technician could provide. They made no attempt to upsell or charge additional fees. Instead, they said they would refund the prepayment we had made.
Report a concern   December 20, 2015 — Rated 9 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Polite people. Very good work.
Report a concern   December 20, 2015 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

chem free
Report a concern   December 19, 2015 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Gil was very professional. told me start to finish what he was going to do, etc. I will request him next time I need your cleaning service. The carpets turned out looking new so that is a plus for me.
Report a concern   December 19, 2015 — Rated 10 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

Great service, the product does exactly as advertised, and my technician was very helpful and friendly. What more could you ask for?
Report a concern   December 19, 2015 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

Great praise for the technician
Dennis. I think he did an excellent job. I would use his service again and would not hesitate to recommend him to someone else.
Report a concern   December 19, 2015 — Rated 10 out of 10 by T.R. Zerorez Los Angeles
What do you like about our products and services?

Perfect job. Done early as requested. Vishall did a great job.
Report a concern   December 19, 2015 — Rated 10 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

Very professional service. You products WORK unlike most other carpet cleaners.
Report a concern   December 19, 2015 — Rated 10 out of 10 by Gregg Grose Zerorez Los Angeles
What do you like about our products and services?

Quality of finished product
Report a concern   December 19, 2015 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

The carpet come out almost new looking. Great Job
Report a concern   December 19, 2015 — Rated 10 out of 10 by Tena Kenny Zerorez Los Angeles
What do you like about our products and services?

Makes my old carpets look brand new. Robert does an excellent job and takes pride in his work. The job is not done until he is satisfied... and I think his expectations exceed mine. Couldn't be happier.
Report a concern   December 18, 2015 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

I appreciate that you give a short window for arrival so that I'm not held up for hours waiting for my technician. I also appreciate that your technicians are on time, provide good information, are thorough, take the time to get it right, and are professional.
Report a concern   December 18, 2015 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

Like no detergents or chemicals. Tech was great & fast! Went the extra mile for us.
Report a concern   December 18, 2015 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

I like that the products are natural and that there is no residue.
Report a concern   December 18, 2015 — Rated 9 out of 10 by Merelyn Worthy Zerorez Los Angeles
What do you like about our products and services?

Best carpet cleaning service ever. So worth the extra money it costs compared to other carpet cleaning companies . Dennis is great and I hope Zerorez gives him an extra big Christmas bonus.

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