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32838 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very friendly. Arrived on time. Worked very hard to get all of the carpet. Provided the foam blocks so we could put the furniture back. Took away our area rugs to be cleaned offsite. All around good experience.
I was able to get someone out to my house the next day, the service provider was professional, friendly and thorough. I liked that he was able to get the residue from a previous cleaning out of the carpet and leave it very clean.
Pretty expensive.
Robert was prompt, efficient and knowledgable. He came to our house on time, worked quickly and efficiently. We would give him, and his service a 10. Yes, we will be return customers.
Professional staff, clean product, excellent service.
I like the orange aroma. Service was quick: 1,000 sq ft in just under an hour. Good information given about purchasing the correct runners for hallways.
Customer Service
Carpet was cleaned by Brett. He was professional & a very nice guy. Carpet looks great! Thanks:)
The products are odorless and they leave my carpets soft, not hard. As for service, this was a new fellow and he was quite nice and got to work quickly and efficiently. I'm a happy Zerorex customer.
Service was great--technician Brandon was fabulous. Very happy with results!!!
The technician did a good job with some really dirty spots. Friendly and efficient. Would highly recommend him to my friends
Nice representative did a good job.
It's the best carpet cleaning company, we had them over 10 years
professional and quality work
Green friendly good recommendation
Very professional staff, great service, and good. Work.
Technicians professional and do a great job!
Courtesy, promptness and job well done
Very professional and did the job quickly. Actually showed up early and left early. Our office looks great!
Michael was very prompt and thorough.
Great Employees. Clean carpet. Excellent work all around
Your service technician made the difference, We've used you before and the carpet came out good, but Dennis was outstanding at providing informative, knowledgeable, information and was a true ambassador for the company. He took the time to provide excellent service well above expectations.
I've never actively recommended a carpet service before, but I feel so strongly about his professionalism and the thorough nature of his service that I will indeed pass out all his cards to my co-workers and friends.
My husband is an executive with a company here that has multiple office and residential properties, and I will insist that he calls and specifically requests Zerorez and Dennis to provide all their carpet cleaning needs.
Prompt, clean, polite. Keith was professional and did a fabulous job, very pleased.
Price for carpet cleaning was double what I usually pay.
No residue. No discoloration. Works/cleans perfectly! Service is great, efficient and courteous. Love Zerorez.
The product is excellent, I have used the company for the past 10 years and have never been disappointed.
My carpet looks cleaner than it has for years - actually better than the last time it was cleaned by Zerorez!!! I recommend your company.
Brian was very patient as he waited for me to wrangle my 2 cats outside so he could get started. Once they were out of the way, he explained everything he was going to do and answered any questions I had. Afterwards he offered foam blocks for a particularly large table that I needed back in place before the carpet would have time to fully dry. He also left extra booties for the other people in my home without me having to ask. He gave me tips on how to keep my carpet in the best shape possible too. Over all a great experience, thank you!
Clean, efficient, careful, environmentally friendly, professional!
No mess no fuss no smell