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based on 32839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great joc, nice guys. Thanks for the great service!
Love your product! Service is unmatched - Brett does an especially great job!
Very professional. Technician went above and beyond the call of duty by taking care not to scuff walls, and to set up a "bubble" so I could watch the water as it went thru the hose. Technician was friendly, and answered all my questions with a smile. A friend recommended Zerorez to me, and I will definitely forward the recommendation to someone else! Thank!
Professional service
Efficient, professional, nice results
Very polite, very efficient, on time, did a good job and NO I did not ask him to drink the water.
It took a longer time to dry then I thought - but not your fault - blame the weather.
YOUR COMPANY NAME SAYS IT ALL - NO RESIDUE. NO SOAP TO COLLECT DIRT,ETC. HOWEVER, FOLLOWING MY LAST CLEANING (JAN. 8TH, I BELIEVE) YOUR TECHNICIAN DID NOT SUPPLY US WITH BOOTIES AND SOME WALKING ON THE WET CARPET WAS NECESSARY. I WILL PROBABLY RETURN TO CHEM DRY.
PLEASE DO NOT USE MY NAME FOR PROMOTIONS OR ADVERTISING.
stains do not return after carpet dries
Excellent service tech! Friendly, did a great job on a very dirty carpet, worked hard to get the pet spots out! Great result. Soft, clean, non -smelly carpet.
There is still an area in my son's room that smells like pet urine, what can be done to remove that. my pet is no longer permitted upstairs, the soiling happened a couple of months ago and was spot treated at the time but the smell is still there.
thanks, First name removed Lee
Phone number removed
The services we requested were competed entirely to our satisfaction
I was charged $25 for the tech to drop the connections from my balcony to his van (parked in front). It turns out I was charged for this in the past...it is outrageous and you have lost me as a customer. Its too bad because the tech did a good job and I was happy with the way my carpet looked.
Your products work very well and your services are excellent. We are fortunate to have a wonderful technician, Robert, who does great work and is very accommodating. We look forward to the next time we need to call you.
The person who schedule my appointment on phone was not certain about our agreed about price for the service.
Tech was great, very knowledgeable and professional.
Love the protection option and the fact that no chemicals are used
First and foremost I like the customer professionalism. I like that you take responsibility for those little "oopses" that occur. You're a breath of fresh air in that regard.
Second, the technicians who have serviced my place have been friendly and professional. Very nice folks.
I like that there are no chemicals involved and that my carpet stay cleaner longer than any other cleaning service I've used in the past.
And I like that you cover so many things, not just carpet cleaning.
Thank you very much for the services you provide and the great job you do for your customers.
The carpets are like BRAND NEW. No residue, no smell. But mostly, we appreciate the service. Our technician, Sal, does an fantastic job. He is very professional and kind.
The person that came to the house was very professional and knowledgeable. He did a great job. Very happy with the results.
I liked that the technitian gave me a curtisy call ahead of time and told me his ealier appointmet ran longer than he expected. The service call was completed in a timely manner. The carpets dried fairly quickly. And the technitian had helpful tips how to maintain a good clean carpet between cleanings.
Bryan is thorough, courteous, and hard working. He is your company and does an excellent job.
Quality wok well welldone
Clean rugs, no soap deposits
Very professional and your products removed the necessary stains from my carpet
Timely, and quality of service.
the techincians are super knowledgeable and friendly and the results are amazing!
The two people I dealt with - the lady who scheduled my appointment &
the young man who cleaned our carpets were both very pleasant & professional.
Darnell was very careful to protect the wall corners & our hard floors from
damage. He did a thorough job & paid particular attention to the "pathway areas"
as this was a concern of mine.
I really like the fact that no chemicals were needed to clean the carpets.
no chemicals
carpets always come out clean and the service tech's are so very nice and they do great work!
Very efficient young man