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based on 32838 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You guys are great. Your employees are gentlemen, and so curtious and helpful! Your product is great!
the lack of chemicals and how nicely things come out.
Superior results compared to services using soap products. Very efficient, timely service.
I am totally amazed at how your product cleans so well....with children and a little Chihuahua and light beige carpet I was doubtfull. My carpet literally looks brand new...you have new customers for life!!!
Thoroughness of the cleaning, courtesy and professionalism of the recognition who serviced my account.
On time, good work, polite and courteous
Best rug cleaning experience ever hands down. Professional and thorough service that exceeded my expectations. Made my 3 year old rugs look like I just installed them yesterday. Highly recommended.
Knowledgeable and showed up on time! What I was quoted is what I was charged.
Our carpet cleaner was very professional.
I am very pleased with their ability to get my carpet clean as new. Their service man was very professional, efficient and personable.
The technician was very cooperative with my requests. One room had several stains that appeared this mining. I blotted them with water and they came out. May have been a pet stain I didn't know about from a visiting dog
Very quick and easy to work with. Thank you!
No residual soap left in carpet; quick drying
You got my very dirty carpet spotlessly clean, and none of the old spots ever reappeared.
There was no odor whatsoever during and after the cleaning.
The customer service was excellent, with great appointment confirmation follow-up..
Your technician, Gil, did a fabulous job, and he was friendly and professional as he answered all my questions, both before and after the cleaning.
Zerorez is the only company I will employ from now on to clean my carpet.
It is a very clean and odorless product. we can work even while other portions of the office are being cleaned. its fast and the service is efficient and friendly. we have used you for several years now.
Very nice scheduling, showed up on time. Good cleaning service, handled 2 small rug requests. All good. Turned off by pricing as explained over the phone with charges on top of the cleaning charge including a $15 water charge, room size limits seemed small, hallway counts as a room (however in our case its fair cuz hallway was large), closet fee, protectant fee, etc. For a premium service I would prefer a price/sf that covers everything. Pricing charged was in fact the pricing quoted so I am not commenting on being overcharged, rather the way that pricing it presented not my style.
Aside from that, ZeroRes seems to be a premium service and the cost reflected it. This was 50% more than anything we have paid to clean our carpet (about the same shape each time) than we have paid in the past. The service and job quality was very good. But would be hesitant to recommend to anyone other than our very rich and picky friends that want the best at any cost.
Thank you for your service.
Not having anything sprayed that effects animals. Personal effort seen in workers: Daniel & Malo.
You were to clean 2 rooms; and I was very disappointed that this did not include moving furniture; you cleaned around the big furniture, but did not bother to move. I feel as though you did not meet your commitment.
Easy to work with. timely.
Employee Robert was a pleasure to have in my home
It's an efficient and chemical free process.
I like Xerorez because it actually works!
Professional, arrived in the time frame they said they would. Friendly. The carpets look great. We will probably call you later this year to clean some of our office chairs. I love that there is no residue to attract dirt to stick to the carpeting. I believe this is the 5th year we've used your company.
Professional, flexible, pleasant.
Quick response and very good customer service.
Your product does a great job on our floors Especially carpet. Your customer service is good, no complaints after using your service at least once a year for the last 7-10 years.
The technician was professional, friendly and courteous and the floors look great.
The efficiency and helpfulness of the person who came out. The product is great.
Dennis was great. worked so hard, to get everything taken care of.
Great costumer service, friendly employee's. They all do a good job.
Carpets look great