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based on 32839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time for the appointment, courteous and professional, very thorough cleaning.
Tile cleaning leaves no dirt behind.
Brett, the tech has been to my home twice. He is very good at his job and a pleasure to talk to.
The service is quick and the carpets are really clean!
This was the first time we used this company and I was dubious such a simple technique could remove our carpet's stains. What a pleasant surprise to see the results! Our technician was also extremely polite and careful working around our furniture. No one had ever provided plastic furniture barriers/protectors before. He worked efficiently and carefully to remove all our stains, and only one has come back.
I was very impressed with the service and quality and will certainly use this company in the future, thank you.
John H. (Diamond Bar)
Fabulous, our technician was hard working,helpful and polite !
As always, Robert did a fantastic job!
I like the fact that Zerorez uses a system that does not leave cleaning soaps and solutions in my carpet. My carpet is dry and soft, not crunchy or hard to the touch. I also loved having your technician (Robert Keith) explain everything in detail and go out of his way to treat stains and spots that other cleaners could not get out.
Michael was especially attentive and hard working.
Nice service, Alex was awesome.
I like the way it cleans and doesn't leave soap on the rug that picks up more dirt.
Got a majority of the stains out carpet looking like new. I was pleased.
very clean and soft carpets, great service and super efficient
GETS THE CARPET CLEANER THAN OTHERS I HAVE USED IN THE PAST. THE TECH WAS THOROUGH, PROFESSIONAL AND KNOWLEDGEABLE. HE WORKED VERY HARD AND DIDN'T SKIMP OR RUSH. HIS NAME IS ROBERT.
Carpets were cleaned as advertised. Technician arrived on schedule and finished in less than 2 hours. We will call Zerorez again next year.
Products very effective- telephone personnel Friendly and professional.- Service from Jose , Outstanding, friendly, Good listener,always places plastic under all furniture legs. Survey after service shows you care. Name removed
Great service and they were able to come out on the same day! Robert was awesome!
No terrible odor, the carpet feels fresh and not heavy with soap. I am very pleased. Name removed.
I have used the same technician before and he is very careful and takes the time to work on areas that need extra attention.
We like how clean our tile & grout is. A project that we could not have accomplished by ourselves.
The technician you send out are very professional, helpful and courteous
Marcel is totally professional and does such a wonderful job on the carpets every time.
quick, efficient, "green"
very good service.
Very friendly and cleans great!
I only call Zerorez - I always ask for Keith or his brother- They always do a great job for me!
I liked the fact that Eduardo was very punctual. It didn't make any difference in my schedule, but it gives me added respect for the company. He did an excellent job. Only time can tell how much better it is than my past carpet cleaner. The only negative was that it took the carpet longer to dry.
Great customer service. Good results.
On time, friendly, great job cleaning!
eco friendly mostly - technician was timely, efficient, & friendly.
clean water, doesn't leave carpet fibers hard