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based on 32858 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Proffessional
Honest and efficient!
I was told my couch couldn't be cleaned and it was cleaned with perfection and efficiency great work
On time; phone first; no marks the next day; friendly service people.
The product creates the best results I've seen. Your technicians are ALWAYS friendly, responsible, attentive to detail, and they pick up after themselves. I've never had a bad experience.
Hot water, no chemicals great looking carpet afterwards.
Service man did a nice job on the house. He was completely professional with an impressive appearance. He took care of business and I would recommend the company to others.
Outstanding!
The young man was very helpful and did and excellent job. Great improvement from last time.
The worker was very punctual, friendly, and helpful. And best of all, he did a great job.
Prompt and professional service.
Very good service!! Love Matt
god work
Robert did an absolutely wonderful job!!! The product is worth every penny.
It took much too long for my carpet to dry. It was still damp the next morning.
Zerorez and Robert Keith are 100% the Best Carpet Cleaners I have ever used! Robert is warm, very hard working and knowledgeable. He has saved my off white carpet from Oil Paint, Cat Throw Up, Grease, and Candle Wax Stains. Every inch is always cleaned the same as the main areas and he shows up on time and with a smile. He always tells me how much me loves his job and I always say I love the job he does !
We have used zero Rez a few times. Always soo happy with the results... This time was no different. Our carpet is perfect!!! Thank you for such a great service.
Have been a carpet cleaning customer for a long time, and will continue forever! Will absolutely recommend Zerorez for carpets! This time I had my granite polished, and I am not impressed. The tech did not clean or polish the granite backsplash, the buffer got away from him a couple of times and scratched my cupboard and dishwasher air vent. The process left a black soot-like film everywhere. Can't recommend for granite, based on this visit :(
How fast the carpet dried
Thorough....leaves carpet feeling clean
Efficient and smells good
Very nice service, both at office customer service and on site service.
Beautiful thorough work!
Great job! Daniel was very thorough & professional. Carpet looks great! Thank you
Eduardo was very competent and professional. We will request your services again for our next cleaning.
Service was great. Cleaning turned out great. We like the fact that your company does not use any soaps or chemicals.
Service was easy to schedule, person that came was friendly and professional. Carpets and sofa feel wonderfully cleaned and I don't feel like chemicals have been in my home. Dried very fast.
Michael your service technician is really terrific!
It was more expensive than I thought it would be. One of the hoses (The smaller hose) was pulled straight across my front yard from the curb where the Zerorez van parked. Two days later I had a straight line of dead grass where the hose had been. My neighbors have even asked how I got a straight line of dead grass in my yard. It is very obvious and I don't know what was in or on the hose that killed the grass.
Of course, I love our clean carpets. I was hoping to have a chance to tell you that Daniel not only did a great job but he was warm and pleasant in doing a fantastic job. We are a home bound elderly couple and truly appreciate kind courteous people like Daniel. I hope the next time we have our carpets cleaned he will be available or someone that he has trained.
James G. Burkette