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based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent Service by Robert our Serviceman again
prompt service; highly compitent help; great results
Stand behind your work. Thank you.
You can feel that the carpet is really clean and last clean longer. Also, the customer service is incomparable. I booked my appointment with Zerores after hanging up with another company which have a horrible customer service. I rather pay more but be sure that im going to be 100% satisfy and well treated.
Probably only doing a thorough vacuuming before cleaning the carpet. Otherwise everything else was great.
It cleans really well and does not leave your carpet wet
Great product, it gets out all of the stains. Service by Brian was great!!!
I have been using Zerorez for several years. The technicians have always been on time and called with updates in case they are running a little behind. This week Daniel called 20 minutes prior to arrival at the scheduled time. I was given a 2 hour window of 11 - 1 pm, He arrived right at 11.
the pre-treatment citrus scent smelled so good that even my granddaughter smiled and said, "It smells like oranges!" Daniel worked diligently and treated a couple of difficult areas a few times until he got them clean. After cleaning 4 heavy traffic rooms, he was finished in 90 minutes. A great experience!
The Srtairs stayed wet for 2 days even though I did all that I was Told to do, The technician was overly concerned that I would do as instructed. The chair was left with streaks in the fabric that I can't get out. He was there barely an hour as documented by his call to arrive and his sending the receipt
Excellent work done by Daniel. Service was prompt and carpets & upholstered chairs look new again!
Promptness, thoroughness and a really clean carpet,.
I like everything about your services and products. Our carpets look wonderful after you clean them and they definitely stay cleaner longer. I'm thrilled that you are able to remove all the stains, they smell fresh and clean and they look terrific. Your cleaning products and process are superior, your customer service is top notch, communication between us is clear and responsive and your technicians are pleasant and very capable. You have a great business plan and it's working - simple, effective and straight forward, putting the customer first. Thank you so much for your help.
Very professional! We're on time and did a fabulous job!
A very thorough and professional job.
Application and cleaning went well. The technician was very professional and explained everything.
I like the way your products cleaned my carpet and furniture, and how fast it dried. Not to mention how nice the citrus smell is. Your technician Brett is very professional and thorough. He cleaned my carpet and furniture like they were his own. I have already recommended him to several of my co-workers and I hope they request his service when they call.
It was quick and the carpet dried fast..
Service was on time and professional.
No soap, friendly and knowledgeable technician
Very thorough. No chemical smells after the cleaning. Very professional. Carpets look like new. Totally excellent service.
We truly love your product. I really appreciated our service tech. He had been here before and he is great!
Amazing service representative! Great results with our carpet cleaning as well!
Service man showed up on time. Worked efficiently and completed the job as requested. Our carpet looks great.
The great job that Zerore does and your very professional and personable employees!
Very professional and carpets came out clean.
Marcel's workmanship was superb. My carpets looks like new again. Also we had had a visiting dog who left quite a mess on my Family Room carpet. With Marcel's expertise there is no evidence of the problem.
Knowledgeable service, friendly, prompt and extremely kind technicians. We have used a variety of different carpet cleaning companies and ZeroRez is by far the best result we have had.
We appreciate that our worker (Jose) is always prompt, polite, and efficient. He is friendly
and always get the work done in a timely manner. We request Jose as he is always a big part
of a satisfactory experience.
no upselling once on site
Michael Farr did an excellent job on a very difficult sofa/loveseat. This is the second time we have used Zerorez and every time the job has been done excellently and Michael is very pleasant, knowledgeable and efficient. First name removed