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based on 32858 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets and upholstery ALWAYS look fabulous after a Zerorez cleaning. Carpets dry quickly and there is no lingering smell.
I like the quality of the work, the quality of the products you're using on ourcarpets, and the representative that came out to do the work was also great. His name was Daniel.
I have always been very pleased with your service and product however the last time I had our carpet cleaned I had to have them come back last week and redo the whole room because it was as dirty as it was when the first technician came here . I will however use your service again and have recommended you to several friends and relatives
You did a great job of cleaning the carpet, plus you were right on time that you told us.
Your technician was terrific. Our carpets look like new!
Very happy with the results of our carpet cleaning
Your technician was excellent - very knowledgable and did an excellent job.
On time, great clean up
Nothing. It was fast and good!
You made two attempts to remove the odor from the carpet and pad and both attempts were unsuccessful. We were going to try a third time but decided it probably wouldn't do any good so we decided to replace the carpet. The new carpet has been ordered and will be installed on 6/10. Everyone was very nice but ultimately it was a waste of money for us since nothing really got done.
Please note that this comment is NOT about your technician. Sal was very good and provided good service. However, as discussed several times before Sal's visit, our primary reason for using your services was to clean up cat urine. You should have told us weeks ago (long before Sal showed up) that not only was there a good chance you couldn't fully clean it, but that there was a good possibility that the smell would get WORSE. I have company arriving in a few days and am scrambling to figure out how to get rid of this bad smell that did not exist before the cleaning! I would have preferred not to have spent the money cleaning that particular room in question and, instead, replaced the carpet / pad. I would recommend your services overall but NOT for anything related to pet urine as you overstated your capabiity.
Dennis did a wonderful job and was able to answer my many,many questions! He went to great lengths to protect our wood floors.
Wonderfully clean carpet, professional staff. Carpet stays clean longer. Great communication from scheduling office. Everything other carpet cleaners are not.
The best thing about your company is communication and the personnel is excellent. The gentleman who performed our service was so polite and did a wonderful job. I always recommend Zerorez to my friends
We have used Zerorez before and find it cleans our carpets the best of any type of cleaning service. This is even more amazing considering our carpets are very light colored and their age is circa 1961! Your representative was extremely helpful and courteous.
Cleaner was available when I needed it. He was on time and did a fantastic job.
I have used Zerorez several times and this was the best. Robert was very friendly and did a great job. I want to have him the next time. I would recommend your services to anyone. Thank you, Name removed
Good quality work.
Good quality work.
I like that the carpets are so clean after being so very dirty. I did not think this time, this is my second time these carpets had any hope of being clean with the traffic areas and my 2 year old grandsons they got pretty dirty. The carpets are light beige but the carpet after being cleaned in each 4 areas are so clean and look great and a pretty beige again. I also love that they dry quickly and we can walk on on them within 2-3 hours. Thank you for the great job.
The rugs look like brand new. Sal, our tech. did a great job.
Green way to clean, no harmful chemicals
They came on time and the service is professional.
You outperformed the other cleaners I have used, including Coit. I will definitely use you again. And, your service man was great. And friendly
Your Tech was great! Brett was clean cut, on time and had a great attitude! I have used Zerorex before and I am very pleased, with my expectations exceeded by the high quality of the cleaning and the terrific business model that Jeff has!
I used a black light test. I only saw a slight difference
The job was very well done.
This is the second time I've used your service. You're the only cleaning service we'll be using. Our carpet is left not onlyy completely clean, but beyond soft. Your technicians are always polite and knowledgeable. Thank you
Clean, effective and chemical free
Your technician, Michael, is very friendly and professional. He does a great job! We began using Zerorez because you don't use harsh chemicals. For our health, we appreciate this.