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based on 35041 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look great and the office chair that I thought would not be recovered looks and smells great, too! The draw back was pricing. I knew the cost for the chair. I gave an estimate of the total square footage through the website, but the person I talked to just wanted to know the number of rooms. She didn't ask about stairs, bathrooms, or hallways. She also didn't mention the optional protecting or what that cost. The final price on just the carpet cleaning was 50% more than what I was quoted. That was quite the sticker shock! I would appreciate a more accurate way to price my order.
My carpets stay clean. The service is great. Every Zerorez tech I've dealt with has always been courteous and informative.
What I like best is that there are no residual toxic cleaning agents left in my carpet to collect dirt and nothing toxic to pets. Zerorez is the best clean available!
Friendly staff. Work organized and clean.
Not using chemicals
My technician Robert is the best! He is very efficient and thorough. I highly recommend him.
The techs are really interested in getting out all the stains and making the carpet really clean.
Operator arrives within the prescribed 'window' and called 1/2 hour before arrival as agreed. Carpet is cleaner than other services have left it and the spots down't come back nearly as soon. The operator is careful to not have water drip off the ends of the stairs onto the walls.
Clean, quick-drying products, and the process doesn't take long
clean, environmentally friendly, effective!
They clean very well. My carpet looked wonderful.
J. Last name removed
the gentleman here was lovely. very professional as well
My carpet looks New!!!
Our rugs are softer and stay cleaner for a longer period of time.
Dennis did our carpets this time and he does a great job and we will be asking for him in the future.
Really clean look and smell
Simple, clean, effective and no after odors. Dries rapidly. Technician was knowledgeable and conscientious about doing a good job.
There honesty,friendly,on time,& service.
Fast, efficient, easy to make appointment, on time, knowledgeable
Everything.
Chemical free, friendly, and efficient.
I paid 150 extra for a spot were a dog had peed and it still smells of pee and fees like it has something on the carpet. The rest of the carpet looks, smells and feels great.
Brett showed up on time; was polite and introduced himself; took a tour of my home and listened to my requests/concerns. Everything I asked for, he did and did really well. My husband and I were very impressed with his professionalism and customer service skills. My carpets and upholstery looked fantastic. Good job, Zerorez in finding a great employee to represent your company. I love your product and will continue to use you on a regular basis.
Your service personnel seemed very concerned with doing a good job and took the time to do it.
Chemical-free, odorless
Service tech was very courteous
Floors and carpet always look great after.
The efficacy, the lack of chemicals, and the courtesy and timeliness of the technicians.
Excellent service
Highly professional service from start to finish. Robert did a thorough job of explaining the process of cleaning our carpet and was willing to answer any questions we had. We are very pleased with the look and feel of the carpet and will certainly be calling on you in the future as well as recommending your company to friends and family.
Professionals and chemical free
No chemicals, safe for my kids, excellent technicians!