Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32859 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 24, 2016 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Your employees are courteous, respectful, and mindful of a person's home and took care to not damage items or the baseboards, walls, etc.

Report a concern   June 24, 2016 — Rated 9 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

It's only been a day- but the guys were professional and the carpet looks good. I also like that your product is chemical free.

Report a concern   June 24, 2016 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

I liked the technician and the stains came back and they sent someone out again without charging me.

Report a concern   June 24, 2016 — Rated 10 out of 10 by Sandra Mooney Zerorez Los Angeles
What do you like about our products and services?

I like the courtesy of your technicians, the way you schedule and confirm appointments and arrival times, and of course the quality of your cleaning services.

Report a concern   June 24, 2016 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Very nice, knowledgeable & helpful technician. My carpet looks so much better!!

Report a concern   June 24, 2016 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Definitely recommend Dennis Smith. He did a great job and that is why I asked for him specifically.

Report a concern   June 24, 2016 — Rated 10 out of 10 by Debbie Solomon Zerorez Los Angeles
What do you like about our products and services?

Jose did a fantastic jobs cleaning our stone floors! He paid attention to the details.

Report a concern   June 24, 2016 — Rated 10 out of 10 by T.G. Zerorez Los Angeles
What do you like about our products and services?

High quality work and service

Report a concern   June 24, 2016 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Very clean. Very professional employee.

Report a concern   June 24, 2016 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

No chemicals.

Report a concern   June 23, 2016 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

My carpet and tile look brand new. Your service person (Rashad) is very professional and does a great job.

Report a concern   June 23, 2016 — Rated 10 out of 10 by Sandy Hauer Zerorez Los Angeles
What do you like about our products and services?

Great job of cleaning an older carpet. Technician was very dependable.

Report a concern   June 23, 2016 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Excellent product and service. Tech was great!

Report a concern   June 23, 2016 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

everything looks so clean and refreshed!
Send me some business cards.

Report a concern   June 23, 2016 — Rated 10 out of 10 by Kathy Knight Zerorez Los Angeles
What do you like about our products and services?

Your technician, Michael, was excellent! He was professional and thorough! All of the spots in my carpet are gone!! Thank you Michael!! I will be calling to have you come again!!!

Report a concern   June 23, 2016 — Rated 2 out of 10 by D.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Was dissapointed that light furniture was not moved and carpet underneath not cleaned. All previous vendors have always moved the lighter furniture, cleaned and then put the furniture up on styrofoam pads until the carpet dried.

Paid to have a deodorizer put in certain areas and the odor we were trying to remove/mask is even stronger.

Technician was great....very professional.

Don't know if I would use Zerorez again just due to the fact that not all areas that normally would be cleaned were cleaned and the fact that the pet urine areas that did not smell previously now smell.

Report a concern   June 23, 2016 — Rated 10 out of 10 by Danny Sneed Zerorez Los Angeles
What do you like about our products and services?

Cleans without the soapy residue.

Report a concern   June 23, 2016 — Rated 10 out of 10 by A.W. Zerorez Los Angeles
What do you like about our products and services?

Great professional quality service & loved the result with no shampoo or chemicals.

Report a concern   June 23, 2016 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The technician did an excellent job, very accommodating.

Report a concern   June 23, 2016 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

The idea that it's clean without soap.

Report a concern   June 22, 2016 — Rated 10 out of 10 by J.I. Zerorez Los Angeles
What do you like about our products and services?

My carpet is always amazing. Dennis is professional and courteous and an expert at what he does.

Report a concern   June 22, 2016 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

I liked that you were able to clean my carpets with out using any soap or harsh chemicals. The gentleman you sent out was great! Very courteous and informative explaining what he was doing as he cleaned.

Report a concern   June 22, 2016 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

First rate always.

This time we were supposed to get a call between 12 and 2 but were surprised that we got a call at 11:40

Report a concern   June 22, 2016 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Technicians are always friendly, conscientious, and hard working (Sal was great!). Process is clean, dependable and exactly what I want every time.

Report a concern   June 22, 2016 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

You arrive on time,get right to work,answer any questions, get the job done &your on your way.

Report a concern   June 22, 2016 — Rated 9 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Well done job

Report a concern   June 22, 2016 — Rated 9 out of 10 by W.R. Zerorez Los Angeles
What do you like about our products and services?

Carpet is sparkling clean when I thought it was beyond repair. Even high traffic areas look new! Hoping they'll stay that way.

Report a concern   June 22, 2016 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaning

Report a concern   June 22, 2016 — Rated 9 out of 10 by N.D. Zerorez Los Angeles
What do you like about our products and services?

Friendly, on time service, and the fact that no harsh chemicals are used.

Report a concern   June 22, 2016 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Professional
Carpet dries quickly
No soapy residue


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