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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
gave a window but didn't make me sit there for the entire time......you called me so I could come unlock the door..........good carpet cleaning and easy to work with
The service provider was very nice--no high pressure. Price was as quoted.
The quality of the product and the consistency of service has been great. Keep up the good work.
I think I liked your procedure and found your service man to be very easy to work with and very professional. His is a great asset to your company.
The great customer service!
Matt is great. On time, efficient and excellent results!
Your service is outstanding! My 13 year old carpets came out looking brand new!
I am so pleased. The technician did an amazing job!
friendly, efficient and result is great!
I can request that the same professionals come to my house every 6 months. They know me, my hounds and the special carpet care I need. Their advice regarding carpet care is spot on
Carpet looked new. There was a slight order for a few days but it faded.
Zerorez uses non toxic chemicals to clean our carpets back to a beautiful condition! Your technician, Robert, is incredibly professional, courteous & kind. Always a pleasure to have him in our home to do a thorough & detailed cleaning of our rugs with your outstanding products!
I would definitely recommend Zerorez. Robert was amazing and it turned out great.
Very professional, knowledgeable, on time and answered all my questions. Robert Keith proudly represents your company.
The technicians....especially Robert... are the best!!!
Zero Rez is reliable when scheduling a time and professional.
Efficient, chemical-free, effective cleaning. Nice, helpful tecnician
Steve did a great job especially on my tile floor and was a nice person.
Your service is always first quality and we get people who know us and provided services before.
I like the very capable technicians who do their job efficiently and well.
Brett was very professional and efficient in getting the job done. The carpets dried very quickly and left the carpet feeling smooth and not coarse.
Very professional and my carpets always look great!!
They never responded to my request (& their promise to send me my receipt for payment (I paid cash). The man who came to do the work told me they would seems it by email (he con firmed it was correct) . After multiple calls requesting email copy,they call they called & told me they'd send it by standard mail . I never received it!
Looks great. Always does an awesome job.
Robert, the Zerorez associate who performed my services, was professional and thorough and friendly. There was no obnoxious odor and my carpets dried quickly. I didn't have much hope that my carpets could look better, but they do.
My carpet and tile looked beautiful
Lower ur prices. The water process is great & the city stays clean MUCH longer. I have recommended u to many friends & EVERY one has come back saying they could not & would not pay such prices to have a carpet cleaned, regardless of durability. Just too expensive for most people.
By the way,ALEX was GREAT! On a scale of 1-10, ten being best I'd rate him at 10. He is VERY interested in doing a great job. I, of course, will have to wait to see how long the cptg, especially the room entry areas, which were the dirtiest, stay clean, but after one day, I am totally satisfied.
Cleaning was done quickly but thoroughly and turned out very nice.
he technician did a nice job
Friendly and do a great job
Thoroughness, attention to detail, no surprises.